Director of Product, AI Platform - ThousandEyes

CiscoSan Francisco, CA
$233,900 - $330,400

About The Position

Cisco ThousandEyes is seeking a dynamic Director of Product to help evolve its AI/ML strategy and vision for the future. As a leader in Cisco’s biggest business unit ($34B+), this role will focus on building an AI/ML platform and feature set that leverages a unique and comprehensive data set in both owned and unowned networks. The Director will lead a team of product managers, collaborating with the broader Cisco Networking product team and assurance, collaboration, and security teams to drive better customer outcomes. The role involves taking ownership of the overall Cisco Networking AI/ML strategy and roadmap, building native AI/ML functionality into Networking products, shaping the data platform strategy, and simplifying customer experiences. The position requires interfacing with cross-functional teams to solve challenges innovatively and contribute to building product teams for future growth.

Requirements

  • 10+ years of product management experience, with a proven track record of leading enterprise/SaaS software products.
  • 3+ years of experience leading a high performing team in a fast-paced environment.
  • 3+ years of experience building AI/ML products at scale that leverage cutting edge technologies (large language models, natural language processing, neural networks, etc.)
  • Bachelor’s degree in computer science or engineering or equivalent technical experience, higher level degree (MBA, MS, etc.) a bonus but not required.
  • Strong understanding of networking, cloud-based services, and/or application monitoring.
  • Excellent communication and leadership skills, with the ability to influence stakeholders at all levels.
  • Demonstrated success in partnering with large enterprise teams and navigating matrixed organizations.
  • A strong sense of ownership and accountability

Nice To Haves

  • higher level degree (MBA, MS, etc.) a bonus but not required.

Responsibilities

  • Define Product Vision & Strategy: Shape and communicate a clear product vision for our AI-drive intelligence that aligns with Cisco Networking’s long-term goals.
  • Own Product Roadmap: Create a compelling product roadmap that addresses customer needs, market trends, and emerging technologies.
  • Team Leadership: Build, lead, and mentor a team of product managers, fostering a culture of innovation, collaboration, and customer-centricity.
  • Cross-functional Collaboration: Collaborate with engineering, design, go-to-market teams, and Cisco business units to bring products from concept to market.
  • Customer-Centric Product Development: Engage with customers to understand pain points and future needs, ensuring that products deliver exceptional business value.
  • AI-Driven Development: Identify novel ways for our team to leverage and use AI/ML to help solve real customer problems and build these capabilities into the product.
  • Data Platform Development: Help guide our platform first approach, ensuring we build a scalable, extensible, and robust data platform that empowers all teams at Cisco Networking to build native AI/ML capabilities into the product.
  • Interface to Cisco’s Central AI Team: Be the face of Cisco Networking as we collaborate and build with the Central AI team.

Benefits

  • medical, dental and vision insurance
  • a 401(k) plan with a Cisco matching contribution
  • paid parental leave
  • short and long-term disability coverage
  • basic life insurance
  • grants of Cisco restricted stock units
  • 10 paid holidays per full calendar year
  • plus 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday
  • paid year-end holiday shutdown
  • 4 paid days off for personal wellness
  • 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
  • flexible vacation time off program (exempt)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter
  • up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer
  • annual bonuses (for non-sales roles)
  • performance-based incentive pay (for sales roles)
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