Director of Practice Operations

SCA Health•UNAVAILABLE, Indiana

1d•Hybrid

About The Position

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy. What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: Clinical quality, Integrity, Service excellence, Teamwork, Accountability, Continuous improvement, Inclusion. Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America. At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits. Your ideas should inspire change. If you join our team, they will.

Requirements

Undergraduate degree or equivalent
Minimum 3 years as the Director of Operations, Business Development, Sales, Client Management or Advisory role within a highly professional and successful healthcare services company, 10 years in the field.
Experience working with independent physician practices.
Experience with proceduralists (orthopaedics - preferred, cardiology, GI, ENT, urology, etc)
Experience working with or in Management Services Organization (MSO) or other entity that provides management and consultative services to physician practices
Proven track record of developing successful relationships and business partnerships with physicians
Ability to establish trust and long-term relationships.
Willing to travel extensively, at least 50% and potentially more per week
Confidence and demeanour to gain the respect of senior executives and physician leadership of independent specialty groups
Outstanding communication skills and executive presence.
Solution-oriented
Team player who is able to perform at a high level and willing to roll up sleeves to support a small but growing team in any capacity needed
Ability to demonstrate initiative, have a strong desire to succeed, and willingness to exert the extraordinary effort that will be required.

Responsibilities

Manage relationships and joint ventures with specialty practices.
Develop and execute change management process for prospective partnerships, act as a strategic advisor to the practices, and represent Specialty Practices stakeholders’ long-term strategy.
Represent MSO to physician practices, directing PSG and MSO corporate resources as needed (Development, Contracting, Operations, Legal, etc).
In conjunction with the MSO CEO, responsible for driving success and growth strategy for the Joint Ventures and practices. Regular communication to MSO leadership, shareholders, and staff. Participate on JV MSO Boards as needed.
Business partner with practice to ensure successful execution of Mutual Accountability Action Plan (MAAP).
In partnership with the practice develop and implement process improvement initiatives to drive practice efficiency.
In coordination with finance and analytic teammates build proformas to support growth initiatives.
Working knowledge of practice P&L and able to partner with practice CEO to achieve benchmark KPIs.
Ensure a smooth handoff from diligence and integration to operations by participating in the integration process.
Continuously refine the MSO value propositions to create compelling and clear messaging that will resonate with independent physicians.