Clinical Liaison

Genesis Administrative Services LLCLebanon, NH
Hybrid

About The Position

Genesis Healthcare is seeking a dynamic Director of Post-Acute Partnerships to expand referral partnerships, strengthen hospital relationships, and drive census growth across their skilled nursing centers. This role is ideal for a clinically knowledgeable healthcare professional who enjoys networking, strategy, and making a measurable difference in patient care. The Director will act as a trusted liaison between hospitals, healthcare providers, and Genesis's skilled nursing centers, focusing on developing and strengthening relationships, identifying new referral opportunities, coordinating patient referrals, and promoting the clinical capabilities of the centers. The position involves leveraging CRM technology, analyzing market data, and executing strategic business development plans to increase admissions and market share.

Requirements

  • RN or LPN license preferred (where applicable), but not required.
  • Valid driver’s license with the ability to travel locally.
  • Five or more years of clinical, healthcare sales, business development, case management, or post-acute care experience.
  • Experience working with hospitals, managed care organizations, or skilled nursing facilities is highly desirable.
  • Excellent communication, presentation, and relationship-building skills.
  • Ability to analyze data, develop strategic plans, and achieve measurable performance goals.

Responsibilities

  • Develop and strengthen relationships with hospitals, physicians, case managers, discharge planners, accountable care organizations, and community partners.
  • Identify new referral opportunities while maintaining and growing existing partnerships.
  • Coordinate patient referrals from initial clinical review through admission, ensuring seamless transitions of care.
  • Collaborate with admissions, nursing, and executive leadership to deliver outstanding patient and customer experiences.
  • Promote the clinical capabilities and specialty programs that set our centers apart.
  • Leverage CRM technology and market data to identify growth opportunities and measure performance.
  • Create and execute strategic business development plans that increase admissions and market share.
  • Analyze referral trends, conversion metrics, and market intelligence to continuously improve results.

Benefits

  • Competitive base salary plus performance-based incentive opportunities
  • Comprehensive medical, dental, and vision benefits
  • Tuition reimbursement and professional development opportunities
  • Travel and wireless service discounts
  • Employee Assistance Program supporting your physical, emotional, and financial well-being
  • Career advancement within one of the nation’s leading post-acute healthcare organizations
  • A collaborative leadership team that values innovation, accountability, and professional growth
  • Pet Insurance
  • Term and Whole Life Insurance
  • Short-term Disability
  • Hospital Indemnity
  • Personal Accident
  • Critical Illness
  • Cancer Coverage
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