Director of Plumbing
About The Position
Logan Services is a family-owned HVAC and plumbing company serving Ohio homeowners since 1969. They have been recognized as a consecutive Best of Dayton winner, CBUS Top Pick, Best of Cincinnati winner, and a BBB Torch Award recipient. The company is guided by its PARTE values: People First, Agile, Radical Ownership, Teamwork, and Excellence. The Plumbing Division is experiencing significant growth, having launched three years ago and recently established a Sewer & Drain Division. The company is seeking a proven leader to take the Plumbing Division to the next level, focusing on strategic direction, operational performance, and financial success across service, installation, water quality, water heater sales, and sewer & drain operations. This is a growth and leadership opportunity for someone who wants to build, scale, and make a lasting impact, not a maintenance role.
Requirements
- 7+ years of progressive plumbing leadership experience
- Experience leading managers, supervisors, and field teams
- Proven track record of growing operations and achieving financial targets
- Strong business and financial acumen with P&L ownership experience
- Excellent communication and leadership skills
- Ability to drive accountability while maintaining a positive culture
Nice To Haves
- Multi-location operational leadership experience
- Sewer & drain industry experience
- Residential home services background
- ServiceTitan proficiency
- Experience developing apprenticeship or technical training programs
Responsibilities
- Full P&L responsibility for the Plumbing Division
- Revenue growth and gross margin performance across all plumbing business units
- Daily operations of service, installation, and sewer & drain teams across multiple markets
- Recruitment, development, and retention of plumbing leaders and field employees
- Customer experience from first call through job completion, including escalations, reviews, and callbacks
- Development and execution of 1-year and 3-year strategic growth plans
- Apprenticeship programs, technical training initiatives, and leadership development pipelines
- Pricing strategy, labor efficiency, membership growth, and lead generation performance
- Cross-functional collaboration with Operations, Sales, Training, and Customer Experience teams
Benefits
- Competitive base salary (discussed during the interview process)
- Performance-based bonus opportunity
- Medical, dental, and vision insurance
- 401(k) with company match
- Profit-sharing opportunities
- Paid time off and holidays
- Ongoing leadership development and career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
