Director of Platform Engineering

Manulife • Toronto, ON

9d • Hybrid

About The Position

We are seeking a highly experienced and skilled Director Platform Engineering to join our team. The Director, reporting into the AVP of Engineering, will be a key member of our Engineering leadership team and will play a critical role in ensuring that our Azure platform is scalable, reliable, and cost-effective. The Director will be responsible for leading and managing a team of engineers who are responsible for working closely with Enterprise Technology Services Team to design, development, and maintenance of our Azure platform infrastructure. Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. Manulife is an Equal Opportunity Employer committed to diversity and inclusion, striving to attract, develop and retain a workforce that is as diverse as the customers they serve and to foster an inclusive work environment. They are committed to fair recruitment, retention, advancement and compensation, and administer all practices and programs without discrimination. They also prioritize removing barriers to provide equal access to employment and offer reasonable accommodation during the application process.

Requirements

• 12+ years of experience in platform, software, or infrastructure engineering.
• 5+ years in senior technical leadership roles.
• Proven ownership of large scale, shared platforms.
• Experience leading teams delivering secure, reliable, and scalable technology at enterprise scale.
• Understanding of distributed cloud platforms through configuration, deployment, and lifecycle management automation tools.
• Deep knowledge in backend technologies.
• Experience developing and maintaining data intensive systems.
• Platform over product mindset.
• Programming experience in Python, Scala, or similar languages.
• Experience with open-source technologies.
• Proficient in DevOps principles and practices.
• Understanding and knowledge of containerization technologies.
• Cloud Computing.
• Application Security.
• Authentication.
• Automated Testing.
• Automation.
• Cluster Management.
• Networking concepts.
• Performance optimization.
• Configuration Management.
• Infrastructure as Code.
• DevOps.

Nice To Haves

• Bachelor's in Computer Science or closely related technical field.
• Master's degree in Computer Science or closely related technical field.
• Related certifications (Example - Azure Cloud Certification).

Responsibilities

• Builds and maintains high-performance, fault-tolerant, secure, and scalable platforms.
• Designs, builds, and maintains the technology platform's features and infrastructure, including hardware, software, and network components.
• Monitors and evaluates the platforms to identify potential issues and make recommendations. This involves implementing monitoring tools, setting up alerts, and performing maintenance tasks.
• Resolves persistent platform issues when surfaced by technical support teams such as bottlenecks, connectivity problems, and system failures.
• Considers compliance and regulatory requirements throughout the platform lifecycle.
• Implements security measures, such as access controls, encryptions, and vulnerability assessments when applicable.
• Partners with architects and business leaders to design and build robust platforms across data, orchestration, and presentation layers on a specific domain.
• Helps drive storage layer and API features roadmap.
• Thinks through long-term impacts of key design decisions and failure scenarios.
• Forms a holistic understanding of tools, key business concepts, and the data and cross-team dependencies.
• Investigates new platform solutions to enhance service delivery experience.
• Performs peer reviews of code / deliverables and analysis for continuous learning and continuous improvement.
• Leads projects or programs with notable risk and/or complexity with diverse and sometimes conflicting interest groups; develops strategy / plan for project or program execution and actively manages its deployment.
• Works within general functional or business policies, business plans and industry guidelines.
• Interprets business challenges and market best practices to recommend actions that improve products, processes or services.
• May develop cascading team plans by translating and incorporating business and/or functional priorities in the context of the area managed.

Benefits

• Empowerment to learn and grow the career you want.
• Recognition and support in a flexible environment where well-being and inclusion are more than just words.
• Support in shaping the future you want to see as part of our global team.
• Health insurance coverage.
• Dental insurance coverage.
• Mental health coverage.
• Vision insurance coverage.
• Short-term disability insurance coverage.
• Long-term disability insurance coverage.
• Life insurance coverage.
• AD&D insurance coverage.
• Adoption/surrogacy benefits.
• Wellness benefits.
• Employee/family assistance plans.
• Various retirement savings plans (including pension).
• Global share ownership plan with employer matching contributions.
• Financial education and counseling resources.
• Generous paid time off program in Canada includes holidays.
• Generous paid time off program in Canada includes vacation.
• Generous paid time off program in Canada includes personal days.
• Generous paid time off program in Canada includes sick days.
• Full range of statutory leaves of absence.
• Opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed