Director of Platform Engineering

Manulife • Toronto, ON

6d • CA$113,260 - CA$210,340 • Hybrid

About The Position

We are seeking a highly experienced and skilled Director Platform Engineering to join our team. The Director, reporting into the AVP of Engineering, will be a key member of our Engineering leadership team and will play a critical role in ensuring that our Azure platform is scalable, reliable, and cost-effective. The Director will be responsible for leading and managing a team of engineers who are responsible for working closely with Enterprise Technology Services Team to design, development, and maintenance of our Azure platform infrastructure.

Requirements

• 12+ years of experience in platform, software, or infrastructure engineering
• 5+ years in senior technical leadership roles
• Proven ownership of large‑scale, shared platforms
• Experience leading teams delivering secure, reliable, and scalable technology at enterprise scale
• Understanding of distributed cloud platforms through configuration, deployment, and lifecycle management automation tools
• Deep knowledge in backend technologies
• Experience developing and maintaining data intensive systems
• Platform over product mindset
• Programming experience in Python, Scala, or similar languages
• Experience with open-source technologies
• Proficient in DevOps principles and practices
• Understanding and knowledge of containerization technologies
• Technical Skills must include Cloud Computing, Application Security, Authentication, Automated Testing, Automation, Cluster Management, networking concepts, performance optimization, Configuration Management, Infrastructure as Code, DevOps

Nice To Haves

• Bachelor's in Computer Science or closely related technical field
• Master's degree in Computer Science or closely related technical field
• Related certifications are preferred (Example - Azure Cloud Certification)

Responsibilities

• Builds and maintains high-performance, fault-tolerant, secure, and scalable platforms.
• Designs, builds, and maintains the technology platform's features and infrastructure, including hardware, software, and network components.
• Monitors and evaluates the platforms to identify potential issues and make recommendations. This involves implementing monitoring tools, setting up alerts, and performing maintenance tasks.
• Resolves persistent platform issues when surfaced by technical support teams such as bottlenecks, connectivity problems, and system failures.
• Considers compliance and regulatory requirements throughout the platform lifecycle.
• Implements security measures, such as access controls, encryptions, and vulnerability assessments when applicable.
• Partners with architects and business leaders to design and build robust platforms across data, orchestration, and presentation layers on a specific domain.
• Helps drive storage layer and API features roadmap.
• Thinks through long-term impacts of key design decisions and failure scenarios.
• Forms a holistic understanding of tools, key business concepts, and the data and cross-team dependencies.
• Investigates new platform solutions to enhance service delivery experience.
• Performs peer reviews of code / deliverables and analysis for continuous learning and continuous improvement.
• Leads projects or programs with notable risk and/or complexity with diverse and sometimes conflicting interest groups; develops strategy / plan for project or program execution and actively manages its deployment.
• Works within general functional or business policies, business plans and industry guidelines.
• Interprets business challenges and market best practices to recommend actions that improve products, processes or services.
• May develop cascading team plans by translating and incorporating business and/or functional priorities in the context of the area managed.

Benefits

• health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
• adoption/surrogacy and wellness benefits
• employee/family assistance plans
• various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
• financial education and counseling resources
• generous paid time off program in Canada includes holidays, vacation, personal, and sick days
• full range of statutory leaves of absence

What This Job Offers

• Job Type: Full-time
• Career Level: Director