Director, Platform Engineering

Maple • Toronto, ON

2d • Hybrid

About The Position

Maple is seeking a Director, Platform Engineering to build and lead a new team responsible for creating a robust foundation for their engineers. This role is crucial for enabling engineers to move fast, safely, and autonomously as Maple expands into new products and scales. The Director will own the end-to-end developer experience, including CI/CD, deployment automation, observability, AI-assisted development tooling, test infrastructure, and the developer-facing infrastructure layer. This is an opportunity to define a platform mandate from scratch, collaborate directly with senior leadership (VP of Engineering and CTO), and significantly influence how Maple's engineering team builds software.

Requirements

• 5+ years of people leadership experience in engineering, including 2+ years building or leading a platform or developer experience team.
• Director-level operating experience — you've owned a multi-domain technical roadmap and worked as a peer to other Directors and senior cross-functional leaders.
• A track record of treating platform as a product — publishing roadmaps to internal customers, running developer surveys, setting up DevEx metrics, and making priority calls based on developer friction data, with a "thin platform" bias and a servant leadership orientation.
• Deep expertise in modern CI/CD and deployment pipelines (GitHub Actions or equivalent, feature flag systems, progressive delivery, automated quality gates), and cloud infrastructure fluency (AWS preferred) — enough to be a credible counterpart to Business Technology in technical conversations.
• Strong grounding in observability, incident management, and quality engineering — Datadog, SLOs, on-call design, blameless postmortems, E2E test frameworks, and shift-left quality.
• Hands-on familiarity with AI-assisted development tooling (Cursor, Claude Code, Copilot, agent infrastructure) — you've actually shipped or operated AI tooling for engineers, not just watched the space.
• A strong change management track record — you've led org-wide engineering transitions before (for example, shifting an org from manual to continuous deployment), and know how to build the case, sequence the rollout, and land the change without stalling delivery.
• Strong written communication and comfort with ambiguity — you're joining a team that doesn't yet exist, and you know how to write decision docs, RFCs, and roadmaps that travel well in a hybrid org.

Nice To Haves

• Curiosity and a strong learning mindset matter more to us than hands-on experience with every tool below.

Responsibilities

• Own the platform engineering team's mandate end-to-end: developer environment, CI/CD and deployment pipelines, test infrastructure and quality tooling, framework and dependency health, AI tooling for engineers, and the AI feature tooling stack.
• Serve Maple's product engineering squads as your primary customer — publish a platform roadmap, run developer surveys, and make prioritization calls based on developer friction data.
• Drive engineering metrics in partnership with the VP of Engineering — stand up the tooling to measure developer experience, define the quantitative baselines, and set the roadmap to move them.
• Hire, coach, and grow a small team of engineers, and set the operating model, rituals, and career expectations for the team.
• Partner across Engineering, Business Technology, Security, Data, and Product to lead change — from shifting the org from manual to continuous deployment, to raising the bar on quality, observability, and incident response.
• Stay hands-on where it matters: architecture reviews, prototyping, and unblocking your direct reports — while making sure the platform team stays a thin, high-leverage layer rather than an over-engineered one.
• Translate platform investment into business outcomes for non-technical executive leaders and connect the team's roadmap to Maple's growth priorities.

Benefits

• 24/7 access to general practitioners, pediatrics and mental health therapy for you and your family. Care starts on day one.
• Comprehensive health coverage: Medical, dental and life insurance.
• Health spending account: Extra funds to cover the essentials that make a difference, from new glasses to specialised therapy.
• Flex benefits: An annual budget built for your growth and well-being. Use it for professional development, wellness expenses or a one-time boost to your retirement savings.
• Health days: 10 dedicated days for rest, medical appointments or caregiving.
• Destination days: Work from anywhere. Enjoy the flexibility to work internationally in eligible countries for up to five days per year.
• Group retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed