Director of Physician Services II

HCA Healthcare•Denver, CO

About The Position

The Director of Physician Services II supports hospital facilities and manages operations related to physicians in the pediatrics specialty who practice in hospital and outpatient settings. The role builds strategic and ongoing relationships with designated practices and hospitals, partnering with hospital and operations team members from both strategic and tactical perspectives. The Director oversees the operations, budgets, and general management of assigned pediatric practices and clinics. This includes responsibility for their business and clinical functions, administrative and clinical staff, providers, and human resources. The role also works with physicians and division leadership on practice growth and quality solutions that support patient outcomes and satisfaction.

Requirements

  • Bachelor’s degree required.
  • Three or more years of leadership experience in practice management across multiple locations.
  • Five or more years of relevant clinical operations experience.
  • Effective working knowledge of healthcare financial management, operations, and strategy, particularly medical practice accounting, third-party reimbursement, patient flow, and facilities management.

Nice To Haves

  • Master’s degree or an equivalent combination of education and/or experience.
  • Degree in health or business administration.
  • Completion of CMPE.

Responsibilities

  • Demonstrate a commitment to exceptional care and creating value for patients.
  • Identify opportunities for improvement and innovation, remove barriers, and enable desirable behaviors.
  • Collaborate with division service line leaders and hospital business development leaders.
  • Identify practice and business development opportunities to increase market share.
  • Direct and manage strategic projects involving patient flow, patient satisfaction, practice volume, billing and collections, service utilization, coding, and physician and staff training.
  • Manage the business and clinical functions of assigned practices, including providers and administrative and clinical staff, to ensure effective resource utilization and service delivery.
  • Develop, implement, and monitor practice budgets; analyze financial impacts, forecasts, and expenditures; and recommend corrective action as needed.
  • Supervise physicians and practice staff and meet regularly with operations leaders, physicians, and hospital administration to review strategy, goals, financial performance, and practice indicators.
  • Oversee physician recruiting and contracting in collaboration with Physician Services colleagues.
  • Work with physicians and division leadership to develop practice growth and quality solutions that maintain and improve patient outcomes and satisfaction.
  • Promote patient interactions that support increased patient satisfaction.
  • Perform other duties as assigned.

Benefits

  • Medical, prescription drug, dental, vision, behavioral health, and telemedicine plans
  • Wellbeing support, including free counseling and referral services
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service
  • Employee Stock Purchase Plan
  • Flexible spending accounts
  • Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
  • Fertility and family-building benefits and adoption assistance
  • Life insurance and supplemental health protection plans
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts
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