Director of Pharmacy-Intelligence & Automation

Mayo Clinic•Rochester, MN

About The Position

The Director of Pharmacy – Intelligence & Automation provides enterprise leadership for pharmacy automation, analytics, artificial intelligence, and digital transformation initiatives across Mayo Clinic. The role develops and executes a strategic technology and innovation roadmap to advance medication-use systems, workforce effectiveness, clinical quality, operational performance, and financial stewardship. The Director partners with pharmacy, information technology, digital health, and enterprise leaders to identify opportunities, establish governance, prioritize investments, and translate emerging technologies into measurable outcomes. The position leads pharmacy automation, analytics, AI, and digital workflow optimization programs; develops enterprise governance, prioritization, and technology investment strategies; and identifies and scales innovative solutions to improve patient care, workforce experience, and operational efficiency. It oversees teams responsible for analytics, automation, AI, and technology enablement, and collaborates with operational and executive leaders to drive adoption, value realization, and sustainable change. The role also advances responsible AI, data governance, and enterprise technology standards. Working in a matrix with other pharmacy leaders, the Director is responsible for pharmacy services and operations within Mayo Clinic and provides visible, values-driven leadership and advocacy for Pharmacy. The Director provides leadership and direction for pharmacy services, ensuring high-quality, contemporary practice that delivers high-value care and services to patients. The position aligns pharmacy services with Mayo Clinic and departmental strategic vision, direction, and priorities; ensures quality, legal, regulatory, and accreditation standards are met or exceeded; implements and promotes pharmacy education programs aligned with the overall departmental program; and actively supports scholarly activity.

Requirements

Graduate of an accredited College of Pharmacy.
Advanced degree: Doctor of Pharmacy or a master's degree in a related field.
Completion of an accredited pharmacy residency and at least 6 years of applicable pharmacy leadership and management experience, or at least 8 years of applicable pharmacy leadership and management experience.
Applicable experience includes working in an integrated healthcare system and overseeing, planning, and managing progressive pharmacy services.
Strong commitment and evidence of achieving excellence.
Proven history of successfully working in a team environment.
Effective communication skills.
Proven commitment to patient care and alignment with Mayo Clinic values.
Current license to practice Pharmacy in the state where the individual practices.

Nice To Haves

Advanced degree such as an MBA, MHA, MS, or equivalent.
Demonstrated experience leading pharmacy informatics, analytics, automation, artificial intelligence, digital transformation, or technology-enabled operational improvement initiatives in a complex healthcare environment.
Experience with strategic planning, governance, business case development, change management, and cross-functional leadership.
Completion of leadership or management educational programs, such as an ASHP leadership program, Mayo Clinic programs, or residency administrative experience.
Advanced skills in quality improvement, financial management, strategic planning, project management, and team building.
Board Certification by the Board of Pharmacy Specialties.

Responsibilities

Lead pharmacy automation, analytics, artificial intelligence, and digital workflow optimization programs.
Develop enterprise governance, prioritization, and technology investment strategies.
Identify and scale innovative solutions that improve patient care, workforce experience, and operational efficiency.
Oversee teams responsible for analytics, automation, AI, and technology enablement.
Collaborate with operational and executive leaders to drive adoption, value realization, and sustainable change.
Advance responsible AI, data governance, and enterprise technology standards.
Provide leadership and direction for pharmacy services and operations within Mayo Clinic, working in a matrix with other pharmacy leaders.
Ensure the provision of high-quality, contemporary pharmacy services and practice that deliver high-value care and services to patients.
Align pharmacy services with Mayo Clinic and departmental strategic vision, direction, and priorities.
Ensure pharmacy services meet or exceed quality, legal, regulatory, and accreditation standards.
Implement, maintain, and promote pharmacy education programs aligned with the departmental program.
Actively support scholarly activity.