Director of Performance Marketing

Expo Home Improvement • Farmers Branch, TX

18h • Onsite

About The Position

The Director of Performance Marketing is a high-impact leadership role responsible for owning and optimizing all performance marketing channels at Expo Home Improvement. This individual will take day-to-day ownership of paid media, lead generation, and channel performance — freeing our Fractional CMO to focus on broader brand strategy and executive priorities. This is not a strategy-only role. We need someone who can build, execute, measure, and iterate. The right candidate combines deep home improvement industry knowledge with hands-on performance marketing expertise and the leadership presence to drive a team.

Requirements

• 5+ years of performance marketing experience, with at least 2 years in the home improvement, home services, or adjacent industry (windows, roofing, HVAC, solar, remodeling, etc.)
• Proven track record of managing $3M+ in annual paid media spend with measurable ROI outcomes
• Deep expertise in Google Ads, Meta Ads, and multi-channel attribution
• Experience with CRM systems (Salesforce preferred) and connecting marketing data to sales outcomes
• Strong analytical skills — comfortable building and owning performance dashboards
• Demonstrated ability to manage and develop a marketing team

Nice To Haves

• Experience in a high-volume, in-home sales model (demos, appointments, closers)
• Familiarity with Acumatica or similar ERP/job management systems
• Experience working alongside or managing relationships with a fractional CMO or senior marketing leader
• Background in direct response marketing including direct mail and broadcast

Responsibilities

• Own all performance marketing channels including paid search, paid social, display, OTT/streaming, direct mail, and third-party lead generation
• Drive cost-of-marketing (COM) efficiency across all channels, with a target of reducing blended COM to 15% or below
• Establish channel-level attribution, reporting, and optimization cadence
• Identify underperforming channels and restructure or eliminate spend accordingly
• Own the full funnel from lead generation through appointment set, with close collaboration with Sales on conversion metrics
• Partner with Sales leadership to align lead quality, appointment volume, and revenue outcomes
• Build and manage lead scoring, routing, and follow-up processes in partnership with CRM and operations teams
• Establish real-time visibility into marketing performance across all channels (Salesforce + Acumatica environment)
• Deliver weekly and monthly performance dashboards to the CMO and President
• Build and maintain a channel-level P&L view tied to installed revenue
• Manage internal marketing team members and external agency/vendor relationships
• Set clear performance expectations, conduct regular reviews, and develop team capabilities
• Evaluate agency performance and make recommendations on in-house vs. outsourced capabilities
• Partner with the Fractional CMO on annual marketing planning, budget allocation, and brand positioning
• Contribute to the company's path from $66M to $87M+ in revenue through scalable marketing programs
• Stay current on home improvement industry trends, competitor activity, and emerging channels

Benefits

• Equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability status, or any other characteristic protected by law.
• Will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed