Director of People Operations

VeloCFO

1d•Remote

About The Position

This role serves as a trusted advisor to clients, providing guidance on team effectiveness, organizational design, employee relations, and people decisions. The Director of People Operations will manage the benefits program day-to-day, including open enrollment, carrier coordination, and addressing employee questions. They will also be responsible for creating lightweight systems and processes to implement across the client base to improve consistency while preserving speed and flexibility. Additionally, this role involves partnering with leadership on headcount planning, organizational structure, and evolving team needs.

Requirements

7+ years of experience building People programs in an early stage, high growth environment or consulting role where adaptability and execution mattered as much as expertise.
A builder's mindset. You enjoy creating systems from scratch and improving them as the organization evolves.
Strong HR business partnering skills and the ability to translate business goals into practical people strategies.
Sound judgment when navigating sensitive employee situations, balancing empathy with accountability.
Comfort operating in ambiguity and making progress without waiting for perfect information.
A practical approach to People Operations that focuses on outcomes rather than process for process's sake.
Full professional fluency in English is required

Nice To Haves

Familiarity with modern AI tools and a curiosity about how technology can improve internal workflows is a plus.

Responsibilities

Serve as a trusted advisor to clients, providing guidance on team effectiveness, organizational design, employee relations, and people decisions.
Manage the benefits program day-to-day: open enrollment, carrier coordination, employee questions, a potential program migration and feedback loops
Create lightweight systems and processes to implement across our client base to improve consistency while preserving speed and flexibility.
Partner with leadership on headcount planning, organizational structure, and evolving team needs.