Director of People Operations

Cohere • Toronto, ON

2d • Hybrid

About The Position

We’re hiring a Director of People Operations to help build the operational backbone of the People function at Cohere during a period of intense global scale. This is not a “keep the lights on” People Ops role. This is a high-ownership, systems-building role with huge scope and greenfield opportunity. Cohere is one of the leading AI companies in the world, with real enterprise traction, rapid product growth, and a huge amount of momentum. We’re scaling quickly and need someone who can help architect the infrastructure that allows the People organization to scale with it across a globally distributed workforce with both remote employees and physical office locations. This is one of the highest-leverage hires on the People team and will be a key leadership role within the function. We’re incredibly excited about the opportunity for someone to come in and help design the operational foundation of the People organization during a major scaling moment. Right now, we have fragmented tooling, inconsistent workflows, weak operational infrastructure, and huge opportunity to rethink how a modern AI-native People function should operate.

Requirements

• deep hypergrowth and scaling experience
• experience scaling People Ops in globally distributed tech environments
• loves systems thinking and operational design
• highly automation and AI-minded
• enjoys solving messy operational problems
• can build from zero-to-one
• scales through systems and leverage, not just headcount

Responsibilities

• People systems and workflows
• HRIS and operational tooling
• shared services/helpdesk infrastructure
• onboarding and employee lifecycle operations
• operational analytics and reporting
• operational process design and scalability
• build and lead a People Operations team

Benefits

• An open and inclusive culture and work environment
• Work closely with a team on the cutting edge of AI research
• Weekly lunch stipend, in-office lunches & snacks
• Full health and dental benefits, including a separate budget to take care of your mental health
• 100% Parental Leave top-up for up to 6 months
• Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
• Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
• 6 weeks of vacation (30 working days!)

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed