Director of People & Culture

Greater Metroplex Interiors (GMi)Southlake, TX
Onsite

About The Position

Director of People & Culture at GMi is part of a dynamic team that supports the day-to-day operations for GMi’s people and culture, supporting all employees from onboarding to offboarding. This is a multi-functional position that will require the following skills/knowledge: the ability to organize and complete projects with minimal supervision; committed to creating a positive work environment by demonstrating respect to employees and managers; great organizational skills; willingness to learn; the ability to adapt to changes; friendliness; professionalism and the ability to fulfill the company vision while inspiring others to join you on the journey to excellence. This full-time exempt position includes the following responsibilities: Recruitment, Onboarding/Offboarding, GMi Culture Ambassador, Office Management, Marketing & Promotions. Perform other duties as assigned by Executive Management. Maintain the highest level of confidentiality, ethics and integrity and adhere to GMi’s policies.

Requirements

  • Bachelor’s degree or relevant work experience in a People/Business role
  • Minimum 3 years’ experience in a similar support role.
  • Effective communication capabilities, both written and verbal.
  • Team player capable of working within an assigned team and with other GMi teams.
  • Quick learner with the ability to learn on the job.
  • Ability to effectively prioritize changing workloads.
  • Ability to follow through tasks/projects
  • Dependability – the ability to meet deadlines.
  • Strong organizational and interpersonal skills.
  • Efficient in Microsoft Office, specifically Excel and Word.

Nice To Haves

  • the ability to organize and complete projects with minimal supervision
  • committed to creating a positive work environment by demonstrating respect to employees and managers
  • great organizational skills
  • willingness to learn
  • the ability to adapt to changes
  • friendliness
  • professionalism
  • the ability to fulfill the company vision while inspiring others to join you on the journey to excellence

Responsibilities

  • Maintain and build relationships with GMi personnel, namely all Management.
  • Must have a team attitude and be able to contribute to team goals.
  • Perform miscellaneous job-related duties as assigned.
  • Recruiting: recruit salaried personnel, including job postings, resume review, interviews, and offers; run point and attend career fairs closest to specified market.
  • Onboard all salaried employees in the specified market (Pre-hire, hiring day, and post-hire)
  • Offboard all employees and conduct exit interviews for all salaried personnel.
  • Review onboarding documents for accuracy.
  • Manage the Chaplain program for the specified market.
  • Order business cards and name tags for office personnel.
  • Process and maintain employee documents, such as scanning employee documents to the electronic employee record in Vista.
  • Coach and support managers in employee relations, performance conversations, communication challenges, recognition morale concerns and other people-related situations.
  • Monitor tardiness and absenteeism reports to ensure proper documentation is issued for employees with excessive tardiness or absenteeism.
  • Benefits expert: be able to teach & sell all GMi benefits to employees (401k, PTO, Tool Program, GMi Swag Store, Health Insurance, ESOP, etc.)
  • Attend GMi events/functions (e.g., safety meetings, top-out parties, field appreciation, award banquets, luncheons, client functions, anniversary parties, Christmas parties, Future Leaders meetings/functions, 1 PM meeting a month, etc.)
  • Coordinate and participate in employee performance reviews with managers; help identify development opportunities, career interest, performance concerns and appropriate follow up actions.
  • Maintain awareness of employee career interests, strengths, development needs and readiness for additional responsibility, and communicate relevant observations to managers and People & Culture leadership.
  • Identify recurring training or development needs through employee and manager conversations and elevate those themes to leadership for consideration.
  • Support managers in conducting meaningful career and development conversations with employees when appropriate. Participate in employee coaching, performance, recognition, disciplinary, career, and other important workplace discussions alongside managers when People & Culture involvement is appropriate.
  • Process terminations & warnings
  • Employee recognition & condolences (birthday, birth of child, wedding, core value all-stars, funeral, medical, etc.), including cards, flowers, care packages & gifts.
  • Maintain a strong understanding of employee morale, engagement, workload concerns, interpersonal challenges, job satisfaction, and overall office sentiment through regular interactions with employees and managers.
  • Identify emerging employee concerns, dissatisfaction, performance issues, or retention risks early and elevator those concerns to the appropriate manager and People & Culture leadership before they become larger problems.
  • Serve as an approachable and trusted People & Culture resource for employees while maintaining appropriate confidentiality, judgement and alignments with company leadership.
  • Know the interworking, protocols, and procedures of all departments, teams, and loads, and who is involved in each project in the specified market.
  • Promotional closet: keep the materials stocked and manage the budget.
  • Manage the GMi Swag store for the specified market (orders and assist with the catalog)
  • Awards & recognition: compile, review, and submit applications for industry awards while ensuring brand standards.
  • Build relationships with contractors, architects, engineers, and associations.
  • Event management: organize all events with attention to detail while ensuring to maintain the GMi brand; assist other departments in planning company events such as retreats and parties.
  • Engage staff in promotional and marketing initiatives to strengthen culture.
  • Ensure all utility contracts are up to date; negotiate before signing renewal
  • Point person for building vendors; negotiate contracts and seek new service providers when needed
  • Maintain office maps (floor plans and parking maps)
  • Office supply management (order and manage budget)
  • Grocery management (order and manage budget)
  • Monitor the budget for the specified area and discuss forecast changes with the manager.
  • Ensure the office is clean, organized, and orderly.
  • Oversee all office maintenance, ensuring the office is fully functional and service is scheduled when needed.
  • Point person for office access, keys, alarms, and parking for the specified market.
  • Receive mail, fax, & packages, sort, document, and notify the appropriate recipient.
  • Prepare FedEx shipments & certified mail for office staff, as needed.
  • Office furniture and décor
  • Travel arrangements for employees in the specified market
  • Miscellaneous errands as needed/requested for management.

Benefits

  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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