Director of People and Culture

The Fifth Avenue Hotel•New York, NY
•$170,000 - $180,000•Onsite

About The Position

The Fifth Avenue Hotel is seeking a Director of People and Culture to lead its People and Culture mission in a luxury hospitality environment. The role requires a strong human resources background and extensive experience in recruitment, learning and development, benefits administration, and employee relations. The Director will establish people practices across the property and align initiatives with hotel business needs, while promoting an engaging, accountable, and service-focused workplace.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field.
  • At least 5 years of progressive human resources leadership experience in a luxury hotel setting.
  • Proven human resources experience and a strong passion for service within the New York City hotel market.
  • Superior organizational, leadership, and communication skills.
  • In-depth knowledge of New York State and local employment laws.

Nice To Haves

  • Experience managing work visas, such as J-1 visas, is strongly preferred.

Responsibilities

  • Serve as the brand’s culture ambassador and help create culture guidelines, orientations, and an annual training program.
  • Establish principles and practices for the People and Culture function across the property.
  • Strategically align People and Culture initiatives with the hotel’s business needs.
  • Lead and conduct onboarding and orientation experiences.
  • Develop a team-member recognition plan and maintain an accountable, firm, fair, and consistent work culture.
  • Create a welcoming workplace centered on mentorship and ongoing learning.
  • Manage talent acquisition functions and strategies to attract top luxury hospitality talent.
  • Ensure compliance with hotel, New York City, New York State, and federal employment regulations.
  • Design and deliver targeted diversity, equity, and inclusion initiatives, projects, and programs.
  • Coordinate with regional and centralized People Support teams on benefits administration, employee relations, compensation, and leaves of absence.
  • Serve on the hotel’s Safety and Security Committee.
  • Manage department budgets and strategic forecasting.
  • Work with the Managing Director, hotel leadership, and colleagues to support, inspire, and mentor team members.
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