Director of People and Culture

The National World War II Museum Inc•New Orleans, LA

About The Position

The National WWII Museum is currently seeking a Director of People and Culture. The Director of People & Culture serves as an operational leader within the P&C department and works with the AVP of People & Culture to implement and manage significant HR initiatives. This role is responsible for executing all core human resource functions, ensuring alignment with organizational goals, compliance with applicable laws, and delivery of high-quality P&C services. The Director must be a well-rounded HR professional with the ability to independently lead the department when needed, while fostering a culture of collaboration, accountability, and service excellence. In addition, the Director serves as a trusted advisor to management, balancing strategic planning with hands-on execution across P&C operations.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field required.
Minimum of 10 years of progressive human resources experience, including management-level responsibility.
Demonstrated proficiency in HRIS systems, Paylocity preferred.
Proficiency in Microsoft Office 365.
Strong knowledge of benefits and employment law.
Excellent oral and written communication skills; effective public speaking and presentation skills, with the ability to engage diverse audiences.
Strong critical thinking and problem-solving abilities.
Exceptional customer service orientation with a focus on responsiveness and professionalism.
Strong organizational skills, ability to work on multiple concurrent assignments under pressure and to consistently meet deadlines.
High level of discretion, integrity, and sound judgment.
As needed, the ability to work a flexible schedule that may extend outside of the typical work week, including weekends and evenings, to complete tasks and meet deadlines.

Responsibilities

Partner with the AVP of People & Culture in developing and implementing strategies that support organizational objectives.
Provide direction and support across all HR functions.
Coach, mentor, and support P&C staff to ensure professional growth and high performance.
Promote a positive and high-performance organizational culture.
Manage complex employee relations issues, including investigations, conflict resolution, and disciplinary actions; maintains an open-door policy, listening to staff concerns and providing guidance.
Ensure consistent application of policies and procedures across the organization.
Manage employee benefits programs, including health, retirement, and leave programs; educates staff as necessary.
Conduct market analyses and recommends compensation adjustments and salary ranges as appropriate.
Provide input on total rewards to remain competitive and cost-effective.
Develop and deliver clear, professional communications to employees and leadership.
Lead presentations and training sessions on HR-related topics.
Serve as a trusted advisor to managers and leadership across the organization.
Support recruitment strategy and workforce planning efforts.
Assist in administering the annual performance evaluation process and supports managers in coaching and development.
Support leadership development, succession planning, and career progression.
Ensure compliance with all federal, state, and local employment laws and regulations.
Support policy development, updates, and implementation.
Support the management of audits, reporting, and risk management strategies.
Oversee HR information system (HRIS) and personnel record management.
Ensure accuracy, integrity, and confidentiality of employee data.
Leverage HR data and analytics to support decision-making and reporting.
Collaborate with Finance and Payroll staff as necessary to ensure data is input in an accurate and timely manner.

Benefits

Medical insurance – 2 plan options; Museum pays 75% of premium
Dental and vision insurance
Flexible spending account
401(k) – Museum matches 50% of employee contribution up to 6%; employer contribution full vested after 3 years of employment
Life insurance and AD&D - $15,000 policy employer paid; additional life and AD&D available
Long term disability insurance
Paid vacation and sick leave, 10 paid holidays per year
Free parking
Tuition assistance and professional development
Employee assistance program