Director of Patient Care Services- Acute Care Services (MSD, MSU, Joint Care, Monitor Techs)

ECU Health Medical Center•Roanoke Rapids, NC

27d•$117,666 - $171,508•Onsite

About The Position

The Director of Patient Care Services is responsible and accountable for the overall management, provision and coordination of all nursing care in ECU Health. Serving as a catalyst and role model, the Director of Patient Care Services provides leadership and direction in accordance with the organizations mission, vision and strategic plan. The Director of Patient Care Services is a partner with the Medical Staff, the Executive Team, Directors Council, interdisciplinary organizational leaders and corporate leaders to oversee practice and operations. Foremost in the Director of Patient Care Services purpose is to ensure patient safety, quality care, and maximal patient outcomes. Serving as the Director of Patient Care Services for ECU Health as defined by the North Carolina Board of Nursing, Joint Commission on Accreditation of Healthcare Organizations, and other regulatory agencies for all areas that provide nursing care, the Director is responsible and accountable for professional development and continuous quality improvement through evidence-based practice and research. Organized nursing services include but not limited to the following departments: Emergency Services, Surgical Services (Ambulatory Surgery, Operating Room, Post Anesthesia Care), Medical/Surgical Unit, Outpatient Specialty Clinics. The primary goal of organized nursing services is the delivery of quality, compassionate, culturally competent, cost effective and efficient care to individuals, families, groups and communities within the dynamic health care environment. The Director of Patient Care Services serves as an integral member of the senior leadership team participating in the administration of the health care organization and reports to the Vice President of Operations. To successfully carry out the responsibilities of the position, the Director of Patient Care Services must communicate effectively at all levels and must establish collaborative relationships with Chiefs of Services, Chief of Staff, Executive Staff, Managers, Medical Staff and Corporate Leaders. The Director of Patient Care Services must be knowledgeable, skilled and competent in planning, organizing, leading and evaluating clinical practice and health care delivery systems.

Requirements

Bachelor of Science in Nursing required.
Must be willing to obtain master's degree within four years of employment.
Clinical leadership experience in any or all areas of responsibility (MSD, MSU, Joint Care, Monitor Techs).
Demonstrated experience leading quality, patient safety, and performance improvement initiatives, including use of data to drive measurable outcomes.
Knowledge of regulatory and accreditation requirements, with demonstrated ability to sustain survey readiness and clinical compliance.
Experience with workforce planning, staffing optimization, recruitment, retention, and effective deployment of clinical resources.
Demonstrated ability to lead patient experience and team engagement initiatives and build an accountable, collaborative culture.
Current or compact licensure as a registered nurse in the State of North Carolina.

Responsibilities

Overall management, provision and coordination of all nursing care in ECU Health.
Provide leadership and direction in accordance with the organization's mission, vision and strategic plan.
Oversee practice and operations in partnership with the Medical Staff, Executive Team, Directors Council, interdisciplinary organizational leaders and corporate leaders.
Ensure patient safety, quality care, and maximal patient outcomes.
Be responsible and accountable for professional development and continuous quality improvement through evidence-based practice and research.
Deliver quality, compassionate, culturally competent, cost effective and efficient care.
Participate in the administration of the health care organization as an integral member of the senior leadership team.
Communicate effectively at all levels and establish collaborative relationships with Chiefs of Services, Chief of Staff, Executive Staff, Managers, Medical Staff and Corporate Leaders.
Plan, organize, lead and evaluate clinical practice and health care delivery systems.