Director of Outpatient Services

Supreme Living•Lacey, WA

1d•Hybrid

About The Position

The Director of Outpatient Services is responsible for overseeing Supreme Living’s Outpatient Substance Use Disorder Services and Mental Health Services including Intensive Outpatient programming, Outpatient Counseling, Education Groups, Individual Counseling, Court Ordered Treatment, and Assessment Services. This role involves overseeing program development, coordination, and marketing for all existing mental health and substance use disorder programs and services, as well as the Employment & Housing Program. The Director manages, directs, coordinates, and supervises the delivery of services to consumers, ensuring compliance with program standards, policies, and licensing requirements. They initiate policy changes, oversee documentation and medical records, participate in compliance reviews, and manage program admissions and discharges. Additionally, this position serves as a program liaison with community agencies, seeks new funding sources, and prepares grants. Other duties may be assigned by the CEO to further develop programs and services.

Requirements

Bachelor’s Degree in a social services field.
Three years of management experience in a human service environment.
Valid Washington State Driver’s License required or the equivalent if residence in Washington is new.
Experience using word processing and spreadsheet software.
Ability to read, research, analyze, and interpret common scientific and technical journals, financial reports, clinical information, nursing laws and union contracts.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to top management, public groups and/or boards of directors.
Proficient in English.

Nice To Haves

Master’s Degree in marriage and family therapy, counseling, social work or other applicable degrees, desirable.
Licensure as a Substance Use Disorder Professional desirable.
Licensure as a Mental Health Counselor desirable.
Approved Supervisor credentials desirable for both Mental Health and SUD.
Microsoft Word and Excel preferred.

Responsibilities

Oversee program development, coordination and marketing for all existing mental health and substance use disorder programs and services.
Oversee the Employment & Housing Program.
Manages, directs, coordinates, and supervises the delivery of services to consumers.
Ensure compliance with program standards, program policies and procedures, and licensing requirements for all programs and services.
Initiates program policy changes, as indicated.
Oversee all necessary documentation, including the maintenance of medical records, and participate in State Compliance Reviews and Audits.
Oversee all program admissions and discharges.
Work in coordination with the CEO as the program liaison with community agencies.
Seek new sources of grant and contract funding and prepare grants as needed.
In cooperation with the human resources department participates in functions including hiring, supervision of professionals, evaluation, and termination of program employees as needed.
Provide direct supervision for all assigned employees.
Provide direct supervision for all contract mental health and substance use disorder program employees.
Conduct performance evaluations, performance improvement plan development, staff appreciation, execution of disciplinary actions, and general support and guidance for all assigned employees.
In cooperation with the CEO, prepare, monitor, and updates the community services budget annually.
In cooperation with the CEO, assist in program billing functions.
In cooperation with the CEO, maintain financial records as indicated.
Conduct both individual and group counseling with mental health and substance use disorder clients as needed, if appropriately licensed.
Conduct assessment and intake activities with mental health and substance use disorder clients as needed, if appropriately licensed.
Complete all charting activities associated with direct and indirect client care activities.
Schedules client appointments for services as needed.
Act as a mental health professional as needed or assigned if appropriately licensed.
Uses personal vehicle to travel to agency sites and non-agency locations.
May drive residents to appointments and outings using agency vehicles.