Director of Outlets Beach Club

La Jolla Beach & Tennis Club, Inc. • San Diego, CA

5d • $100,000 - $120,000 • Onsite

About The Position

Join the dynamic and diverse team at La Jolla Beach & Tennis Club, Inc., where tradition meets opportunity. Our family of properties includes the iconic La Jolla Beach & Tennis Club, a private oceanfront club with world-class tennis courts and direct beach access; the inviting La Jolla Shores Hotel, a beachfront getaway beloved for its relaxed coastal charm; and the internationally acclaimed Marine Room, celebrated for its fine dining and dramatic surfside views. These landmark destinations are cherished La Jolla institutions, built on a legacy of family values, exceptional service, and a deep commitment to our community. As part of our team, you’ll enjoy a supportive and collaborative work environment, competitive pay, outstanding benefits, and the chance to grow your career in a setting as inspiring as the coastline we call home. Whether you’re starting your career or ready to take it to the next level, we’re passionate about helping our employees thrive in one of California’s most beautiful destinations.

Requirements

• Fifth year college or university program certificate; or three to five years related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Must obtain and maintain a current San Diego County Food Handlers and Responsible Beverage Service (RBS) certification.
• Must have a valid driver's license.
• Ability to use a networked PC effectively with a working knowledge of WordPerfect, Lotus 1‑2‑3 and Micros P.O.S. (Point of Sale).
• Must be available to work mornings, evenings, weekends and holidays.
• This company operates seven days a week, 24 hours a day.
• At times it may be necessary to move you from your accustomed schedule as task assignments demand.
• In addition, it should be understood that business needs determine the number of hours that you work.

Nice To Haves

• Consistently provide professional, attentive, and genuinely friendly service
• Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests

Responsibilities

• Coordinates service of Beach Club food and beverage outlets Club Dining, Walnut Lounge, Beach Hut and Banquet and Catering operations.
• Assists with establishing annual KRA's (key results areas).
• Monitors, trains & enhances service within the food and beverage outlets.
• Develops curriculum and facilitates service training for all front of house F&B employees.
• Assures all staff is properly trained on responsible alcohol service and adheres to restaurant alcohol service policy.
• Responsible for establishing and overseeing standards of member/customer service.
• Acts as an integral part of the F&B team by providing assistance to other managers and staff members when needed.
• Assures that floor is properly staffed and maintained.
• Assigns work to employees and monitors performance to ensure that quality service standards are maintained.
• Fills in as needed by business demand throughout the Beach Club food and beverage outlets.
• Evaluates and appraises performance of subordinate employees.
• Regularly provides employees with positive and for negative feedback regarding performance.
• Promptly conducts formal periodically scheduled appraisals (i.e. 90 day and annual reviews).
• Assists Director of Food and Beverage with design of beverage program and beverage training.
• Estimates food and beverage costs, requisitions necessary items for the Front of the House operations.
• Confers with Executive Chef, management and other service personnel to maximize menu options and related activities such as dining room, bar and banquet operations.
• Monitors inventories of uniforms, service items and forms.
• Inspects food preparation to maintain quality standards and sanitation regulations.
• Delegates responsibility with follow-up to maintain the highest standards of cleanliness.
• Investigates and resolves food quality and service complaints.
• Reviews financial transactions and monitors budget to ensure efficient operation and to ensure expenditures stay within budget limitations.
• Stays privy to current private club & food and beverage trends.
• Oversees & elevates the service component for all banquets and catered events.
• Manages subordinate managers who supervise employees in Club Dining, Walnut Lounge, Beach Hut and the Catering Operation.
• Responsible for the overall direction, coordination and evaluation of these units.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.

Benefits

• Free daily meal and salad bar
• Free parking
• Medical, Dental, Vision, 401K (based on employment status)
• Paid vacation, sick, and holiday time
• Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
• Property retail shop and hotel discounts
• Career growth opportunities
• 401K matching

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree