Beach Club Attendant

Discovery Land Company

1d•Onsite

About The Position

Makena Golf & Beach Club, set on Maui, HI, is seeking a Beach Club Attendant to join the Outdoor Pursuits Department. The Beach Club Attendant will ensure that the highest level of service is offered to the members of our Club by providing the member with personal and professional service throughout the property when pertaining to any and all outdoor activities. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Requirements

Previous experience in the guest service industry
Ability to work flexible hours and on the weekends.
Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
Must be able to work flexible work hours/schedule including evenings, weekends, and holidays.
Long hours may be required due to business demands.
Ability to work in a team environment.
Ability to stay calm and focused during the busiest of times.
Ability to read, write, speak, and understand English; additional languages preferred.
Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Nice To Haves

CPR certification is a positive
Certificates/qualifications preferred.
Experience in hospitality is preferred but not required
additional languages preferred.

Responsibilities

Greet and acknowledge guests upon arrival at the beach and pool deck.
Set up beach and pool club.
Provide service to members and guests at the beach and pool including providing towels, ice water, and snack items.
Provide members and guests with information about the Club, Events, Attractions, General information of the Island, and water activities.
Assist with questions or requests.
Provide safety and information for the beach and pool area.
Reports all incidents/accidents to Security and the Manager on Duty.
Offer snorkels, standup paddles, and other Outdoor Pursuits (OP) equipment to members and guests.
Set up lounge and recreational equipment for members and guests.
Assist in transporting members and guests within the club as needed, either dispatching or using shuttle carts.
Follow safety procedures and club policies while driving shuttle and golf carts and ensure carts are ready and fit for use.
Ensure that only members and member's guests are within the club boundaries and using the OP equipment and pool amenities.
Maintain clean and orderly beach and pool area including cleaning of furniture, equipment, umbrellas, and cabanas.
Assist in cleaning and busing trash, debris, and food and beverage items from lounge, cabana, beach, pool deck, and surrounding areas.
Prepare beach and pool area for members and guests' arrival as scheduled.
Prepare pre-reserved Cabanas as scheduled.
Restock and prep amenities, towels, covers.
Close beach and pool area as scheduled.
Pick up, restock towels, and deliver soiled towels for laundry service.
Minimize loss of towels.
Complete other beach and pool area tasks as assigned by leadership.