Director of Outlets
About The Position
Located at the corner of University and Mill, Omni Tempe Hotel at ASU sits at the center of Tempe’s energy, creativity, and growth. As the flagship hotel of the city’s revitalized downtown, we offer more than 36,000 square feet of stunning indoor and outdoor event space, four signature dining outlets, a rooftop pool deck with unbeatable views, and 330 beautifully designed guest rooms overlooking the ASU campus and Tempe skyline. What truly sets us apart is our people. At Omni Tempe, we’re building a team of warm, passionate professionals who believe that hospitality is about creating moments that matter. Whether you’re just beginning your career or taking your next big step, you’ll find mentorship, growth, and purpose here. Join us and be part of something extraordinary. Help us shape the future of hospitality in the heart of Tempe. Overview: Responsible for the F&B Outlets. The main job for this position will be training, mentoring, interviewing and hiring the right talent to support an outstanding Food and Beverage Operation according to corporate standards of product and service.
Requirements
- Bachelor’s degree or equivalent experience.
- Minimum of 4 years Food & Beverage management experience in the hospitality industry.
- Prior experience with cash handling.
- Knowledge of Micros.
- Ability to make quick decisions in high stress situations.
- Excellent Customer Service Skills.
- Must have alcohol training certification (TABC) and food handlers training certification.
- Must become winequest certified.
- Maintain liquor as per par level, make requisitions daily for bottle-to-bottle exchange.
- Must be able to work a flexible schedule including day, evening, weekends and holidays.
Responsibilities
- Consistent maintenance and refinement of service standards.
- Maintenance of adequate front of the house uniform inventories for all outlets by proper forecasting and purchasing.
- Assist Outlet Managers and Chefs in refinement of successful daily menu specials.
- Assure consistent maintenance of corporate F&B policies and Procedures in all “front of the house” operations.
- Assure Outlets Management development through well planned cross training programs
- Review all purchase requests of Outlet Managers prior to submittal to the Director of Food and Beverage.
- Maintenance of accurate wine inventories and ongoing wine lists updates.
- Consistent physical maintenance of all outlets and related areas.
- Correlation of Outlet P&L’s and financial information monthly.
- Participates on EOM F&B inventories in coordination with Executive Chef, Beverage Manager and Accounting.
- Participates on the budgeting and forecasting processes.
- Conducts food and beverage pricing competitive set analysis.
- Assures proper cover count procedures are in place in all F&B Outlets.
- Assures adherence to cashier reconciliation of all over/short, missing check reports, comp checks and other related cashier reporting and accountability procedures.
- Assures full adherence to forecasted productivity ratios by approving all weekly schedules prior to submittal to the Director of F&B.
- Plans in coordination with Outlets Managers monthly OST Meetings according to corporate SOP.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
