Director of Operations @ Albany YMCA (Park South)

Capital District YMCA•City of Albany, NY

About The Position

The Director of Operations oversees all aspects of the Albany YMCA Park South wellness center, including membership, marketing, direct delivery of wellness programs, facilities, and off-site programs. The role supports the YMCA’s mission to strengthen the Albany community and contributes to volunteer and staff development, financial development, community relations, and collaboration with community agencies. The Director develops and directs member engagement strategies and programs, drives branch marketing and communications, and may directly deliver fitness classes for members at varying fitness levels. The position manages staff and volunteers, operating budgets, program and service expansion, community partnerships, facility standards, payroll and employee records, and assigned committees and the annual support campaign. The Director also serves on YMCA management and supports the organization’s overall objectives.

Requirements

Bachelor’s degree in physical education, recreation, sports management, human services, or a related field, or equivalent experience.
At least 5 years of management experience, preferably with a YMCA or other nonprofit agency.
Current CPR, First Aid, and AED certifications.
Current national personal training instruction certification from YMCA, ACE, NETA, AFAA, or NASM, or YMCA Foundations Strength and Conditioning certification.
YMCA Healthy Lifestyles certification within 60 days of hire.
Ability to direct assigned operations, including volunteer development, staff supervision, budget development and monitoring, marketing and public relations, and program development.
Ability to establish and maintain collaborations with community organizations.
Ability to relate effectively to diverse groups from all social and economic segments of the community.

Responsibilities

Develop and direct high-quality member engagement strategies and programs that support branch and association goals.
Lead branch marketing, communications, and operations efforts.
Deliver fitness classes to members with varying fitness levels.
Recruit, hire, train, develop, and direct employees and volunteers; review and evaluate staff performance; and develop strategies to motivate staff and achieve goals.
Develop, manage, and monitor assigned operating budgets; recommend adjustments to support a balanced operation; and submit reports on current operations.
Establish plans to expand programs and services in alignment with YMCA objectives and the leadership team.
Represent and promote the YMCA in the local community and develop working relationships with organizations, businesses, and governmental entities.
Develop and maintain collaborative relationships with community agencies in the service delivery area.
Provide staff support for assigned committees and staff leadership for the annual support campaign.
May ensure branch facilities and properties meet maintenance, safety, cleanliness, and regulatory-code standards.
Serve as a member of YMCA management and support the YMCA’s overall objectives.
Manage electronic time and attendance, biweekly payroll, and employee records for assigned staff.
Help maintain facility cleanliness as a member of the clean team.
Complete special projects and other assigned duties.