Director of Operations (DOO)

Hilton Garden Inn Oxford AL • Oxford, AL

2d • Onsite

About The Position

Come join our team in an always changing and fast paced position as a Director of Operations. The DOO runs the hotel in the General Manager's absence. You will assist department heads and managers, inspire employees, and engage with guests all while running an efficient and profitable business that delivers a superior guest experience.

Requirements

• Runs the hotel in the General Manager's absence.
• Assists department heads and managers.
• Inspires employees.
• Engages with guests.
• Runs an efficient and profitable business.
• Delivers a superior guest experience.
• Markets the hotel's quality product and services.
• Achieves profitability goals.
• Recruits, hires, trains and retains top talent.
• Supervises hotel employees.
• Mentors and motivates employees.
• Assists guests.
• Works with departments to achieve budgets.
• Builds strong working relationships.
• Ensures the cleanliness and safety of the hotel.
• Creates the hotel’s annual budget.
• Tracks performance throughout the year.
• Produces and explains monthly financial reports.
• Delivers strong financial performance.
• Maintains guests relations.

Nice To Haves

• Can handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
• Are capable to successfully market the hotel's quality product and services with the goal of exceeding guests’ expectations.
• Are sharp at and will provide sales leadership and implement plans to achieve profitability goals.
• Know how to recruit, hire, train and retain top talent that will give the WOW experience to all guests.
• Have the ability to not only supervise hotel employees but mentor and motivate them as well.
• Are passionate and will help guests out as quickly and awesomely as possible.
• Know how to work with departments to achieve budgets and build strong working relationships.
• Will motivate and ensure the cleanliness and safety of the hotel.
• Are capable at creating the hotel’s annual budget and track performance throughout the year.
• Can produce and effectively explain the monthly financial reports.
• Have the ability to deliver strong financial performance while maintaining guests relations.

Responsibilities

• Handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
• Successfully market the hotel's quality product and services with the goal of exceeding guests’ expectations.
• Provide sales leadership and implement plans to achieve profitability goals.
• Recruit, hire, train and retain top talent that will give the WOW experience to all guests.
• Supervise hotel employees, mentor and motivate them.
• Assist guests out as quickly and awesomely as possible.
• Work with departments to achieve budgets and build strong working relationships.
• Motivate and ensure the cleanliness and safety of the hotel.
• Create the hotel’s annual budget and track performance throughout the year.
• Produce and effectively explain the monthly financial reports.
• Deliver strong financial performance while maintaining guests relations.

Benefits

• Monthly Bonus program.
• Health, Dental insurance and Vision Discount plans.
• Paid Time Off (PTO) after only 60 days employment.
• 401k plan to help you plan for your future.
• Discounted hotel rooms.
• A great work environment with an engaged team.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed