About The Position

The Director of Operations oversees the administrative and operational activities of a particular department or division within the Company, including planning, allocation, coordination and control of the Company’s assets in a way to establish and maintain a high standard of performance, customer satisfaction and expanded market based leading to maximizing Company profits and exceeding established profit objectives.

Requirements

  • Ethics, honesty, values and integrity.
  • Professionalism.
  • Develop and sustain a customer base.
  • Participate in marketing activities.
  • Direct regional budget planning and implementation.
  • Supervise and maintain acceptable cost levels.
  • Establish effective controls on maintenance, repair, and other expenses.
  • Generate acceptable return on capital.
  • Maintain acceptable cost levels according to set budget (salaries, equipment, etc.).
  • Support safety policies and procedures.
  • Ensure operations are conducted safely.
  • Reduce and/or control claims involving property damage or personal injury.
  • Correct unsafe acts and conditions.
  • Investigate accidents.
  • Conduct review board meetings.
  • Implement prevention measures.
  • Administer disciplinary actions if necessary.
  • Establish administrative and supervisory skills of subordinates through coaching.
  • Show interest in subordinates' careers.
  • Ensure effective staffing of field operating positions.
  • Interview applicants and select qualified employees.
  • Initiate and recommend employee actions (promotions, transfers, terminations) based on documented performance.
  • Complete all safety and equipment related trainings required on a monthly basis.
  • Foster a positive working relationship with co-workers, branch staff, customers, clients and management.

Responsibilities

  • Works with ethics, honesty, values and integrity. Provides a position of professionalism to others.
  • Develops and sustains an acceptable customer base and participates in marketing activities directed towards expansion of the same.
  • Directs the planning and implementation of the regional budget.
  • Supervises and maintains acceptable cost levels with the planning and establishment of effective controls on maintenance, repair and other expenses.
  • Generates an acceptable level of return on the capital committed to the department.
  • Maintains acceptable cost levels according to set budget (salaries, equipment, etc.).
  • Supports safety policies and procedures to ensure operations are conducted in a safe manner in accordance with Company policy and all applicable laws and regulations.
  • Takes action to reduce and/or control claims involving property damage or personal injury by correcting unsafe acts and conditions, investigating accidents, conducting review board meetings, implementing prevention measures and administering disciplinary actions if necessary.
  • Establishes administrative and supervisory skills of subordinates through coaching and having an interest in their careers.
  • Ensures the effective staffing of field operating positions; interviews applicants and selects qualified employees; initiates and recommends employee action (promotions, transfers, terminations) based on documented performance.
  • Completes all safety and equipment related trainings required on a monthly basis.
  • Fosters a positive working relationship with co-workers, branch staff, customers, clients and management.
  • Any other duty, responsibility or task as assigned by the supervisor.
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