Director of Operations

Cucinelli Geiger, PC•Fairfax, VA

About The Position

The Director of Operations plays a vital role in supporting the attorneys and staff of Cucinelli Geiger, PC by ensuring smooth, professional, and efficient day-to-day office operations. This position is ideal for a detail-oriented, people-driven professional who loves working with and guiding others in their career development, takes a proactive approach to staff development, and continuously looks for ways to improve office processes. The ideal candidate takes pride in building organized systems, supporting others, and fostering a positive workplace culture within a growing law firm. Position Summary The Director of Operations is responsible for managing daily administrative operations, coordinating staff workflows, supporting human resources functions, and maintaining office systems and procedures. This role works closely with firm leadership and staff to ensure the office operates efficiently, professionally, and in alignment with the firm’s values of quality, care, and commitment.

Requirements

Associate or bachelor’s degree in business administration, management, or a related field preferred.
Minimum of 3–5 years of office management or administrative leadership experience, preferably in a professional services or law firm environment.
Strong organizational and time-management skills with excellent attention to detail.
Experience supporting HR functions and office operations.
Proficiency with office technology and Microsoft Office.
High level of professionalism, discretion, and integrity.

Nice To Haves

Core Competencies: Organization and operational excellence
People-driven leadership, coaching, and staff development
Professional communication and collaboration
Problem-solving, proactive initiative, and process improvement
Confidentiality and ethical judgment
Adaptability and continuous improvement
Leadership through service and support

Responsibilities

Oversee the daily operations of both offices to ensure a professional, organized, and welcoming environment.
Manage office procedures, systems, and workflows to promote efficiency and consistency.
Coordinate office supplies, equipment, technology needs, and vendor relationships.
Serve as the primary point of contact for office vendors, building management, and service providers.
Maintain and update internal office policies and procedures as needed.
Support recruiting, onboarding, and training of administrative staff in coordination with firm leadership.
Take a proactive approach to staff development by identifying training needs, helping coordinate learning opportunities, and supporting ongoing growth.
Provide day-to-day guidance and coaching to help staff succeed in their roles and progress in their careers.
Assist with employee scheduling, attendance tracking, and leave coordination.
Serve as a trusted resource for staff questions related to office procedures and day-to-day operations.
Help foster a positive, respectful, and collaborative workplace culture.
Support performance review processes and staff development initiatives.
Coordinate billing support, invoicing processes, and administrative aspects of accounts receivable and payable.
Assist with payroll coordination and expense tracking.
Support basic budget monitoring and expense management.
Ensure accurate recordkeeping and administrative compliance.
Oversee administrative technology systems and work with IT vendors as needed.
Take ownership of process improvement by regularly evaluating workflows, identifying opportunities to improve efficiency and service, and implementing practical solutions.
Document, maintain, and refine procedures to ensure consistency, quality, and clear handoffs across the team.
Maintain confidentiality and ensure proper handling of sensitive client and employee information.
Act as a liaison between attorneys, staff, and vendors.
Communicate clearly and professionally with clients, staff, and external partners.
Support firm leadership with administrative projects and operational initiatives.