Director of Operations - Cardiovascular Services

Mercy • Ardmore, OK

3d

About The Position

Mercy Hospital Ardmore is seeking a cardiovascular leader to support a growing cardiovascular service line in partnership with physicians and Oklahoma Heart Hospital (OHH). The role supports expansion to two Cath Labs and growth of a dedicated Cath Lab team. It provides operational leadership across inpatient and outpatient services, including the Heart & Vascular Clinic, Nuclear Medicine, Cardiac Sonography, stress testing, and echo services, with an emphasis on improving efficiency and productivity.

The Director of Operations oversees hospital and/or clinic operations, ensuring efficient service delivery and fostering a collaborative work environment. The position implements strategic plans, manages budgets, ensures compliance, enhances the patient experience, tracks performance, reports results, and drives process improvements in alignment with Mercy’s mission and vision.

Requirements

• High school diploma or equivalent.
• Five years of experience demonstrating capabilities and success applicable to the role. Demonstrated experience may come from operational management or leadership roles, college degrees, or a combination of professional and educational experience.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal skills.
• Strategic and analytical skills.
• Financial acumen and budget management skills.
• Knowledge of healthcare regulations and compliance.
• Ability to drive process improvements and enhance operational efficiencies.
• Advanced knowledge of healthcare operations and patient-centered care practices.
• Knowledge of resource management and continuous improvement methodologies.

Nice To Haves

• Bachelor’s or master’s degree in business administration, operations management, healthcare administration, or a related field.
• Ten years of experience in healthcare operations management.
• Proven track record managing complex operations and leading teams to success.

Responsibilities

• Partner with physicians and Oklahoma Heart Hospital to support the cardiovascular service line.
• Support expansion to two Cath Labs and growth of a dedicated Cath Lab team.
• Lead physician relations, business development, and strategic alignment.
• Provide operational leadership across inpatient and outpatient cardiovascular services, including the Heart & Vascular Clinic, Nuclear Medicine, Cardiac Sonography, stress testing, and echo services.
• Oversee hospital and/or clinic operations to ensure efficient service delivery and a collaborative work environment.
• Implement strategic plans and manage budgets.
• Ensure compliance with healthcare regulations.
• Enhance the patient experience.
• Track performance, report results, and drive process improvements.
• Improve operational efficiency and productivity in alignment with Mercy’s mission and vision.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Tuition support
• Matched retirement plans for team members working 32 or more hours per pay period

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED