Director Of Operations

Martha Obryan CenterNashville, TN
Onsite

About The Position

Explore! Community School is seeking a detail-oriented logistics and process expert to serve as the Director of Operations (DOO) of our vibrant educational community. The DOO is expected to model our core values and manage all non-instructional systems such as custodial, transportation, maintenance, technology, vendor relationships, student enrollment data, and staff compliance. This role interacts directly with our accounting team ensuring tight purchasing processes and related compliance reporting and with our facilities leader to ensure our building is well cared for and kept in effective operating condition. The DOO reports to the Executive Principal and is responsible for all aspects of the Operations Team so that other staff members can focus on ensuring our Explorers receive a challenging and rigorous education. The DOO also supervises several key operations staff (registrar, office staff, operations coordinator) as well as key contractors such as foodservice, transportation, technology, custodial, etc. The DOO is an essential member of the Executive Leadership Team.

Requirements

  • Commitment to Explore Community School’s mission, values, and educational model
  • Strong organizational skills; unrelenting attention to detail, and follow-through including effective writing and spreadsheet skills
  • Experience with the inner workings of schools and/or related non-profits
  • Possess the energy and willingness to do whatever it takes to ensure success
  • Maturity, humility, sense of humor, and love for students, staff, and families
  • Commitment to building a diverse, inclusive, and equitable community
  • Commitment to learning and adopting best practices and innovative solutions
  • Experience managing teams of adults, building relationships and trust with colleagues and other stakeholders

Nice To Haves

  • Educational background and work experience is preferred but relevant other experience is also valuable
  • Additional skills that benefit the school (e.g. multi-lingual, musician, carpentry, athletic experience, knock-knock jokes, etc.) are highly sought.

Responsibilities

  • Ensure smooth execution of school operations including school meals, student transportation, emergency plans, facility maintenance and upkeep, materials, technology, and supplies inventories
  • Manage and develop the staff that comprise the Operations team
  • Ensure operational systems are well-documented and expertly carried out by all staff
  • Oversee logistical elements of school-wide events such as Exhibitions of Learning, field trips, etc.
  • Manage and direct the marketing and enrollment activities in partnership with the Executive Leadership Team and Registrar to meet or exceed enrollment goals
  • Oversee the student registration and rostering process, including direct management of the Registrar
  • Manage accuracy of student information across various information databases
  • Ensure the school is compliant with all local/state reporting requirements
  • Ensure accurate collection of daily student attendance in student information systems and monitor truancy and chronic absenteeism rates and action items
  • Collaborate with our accounting team to ensure procurement of goods and services follows our system of internal control including coding and submission of purchase orders, tracking/documenting delivery and inventory, related invoices, and reimbursement requests
  • Manage vendor relationships and ensure they deliver on expectations
  • Support with annual financial reporting and summaries as necessary
  • Serve as liaison between Human Resources and employees regarding onboarding
  • Monitor teacher licensure requirements and reporting in TN-Compass
  • Reconcile leave requests in Kronos and approve payroll bi-monthly
  • Coordinate daily coverage sheet to ensure all classes are staffed prior to school day
  • Manage entry/exit process for new and departing staff
  • Track and maintain accurate computer equipment inventory
  • Implement and maintain a process for required repairs and technical support
  • Order, purchase, and ensure timely setup of software for instruction and assessments
  • Manage school-wide IT including phones, copiers, and printers in partnership with the school’s technology vendor and accounting and facilities staff at the Martha O’Bryan Center
  • Oversee daily student transportation to and from the school and holding our transportation vendor accountable for high quality, safe, and timely service
  • Evaluate transportation routes to ensure equity among enrolled students
  • Communicate changes in routes or arrival/departure times via email/text
  • Manage and resolve transportation concerns with caregivers
  • Serve as liaison between school and transportation team, and serve as primary point of contact for bus issues
  • Ensure meals are served on time and food service teams have the necessary tools
  • Serve as liaison between school and food service management team (external providers)
  • Coordinate an annual meeting of the school’s Wellness Committee
  • Support annual or scheduled audits from TDOE or food service management team

Benefits

  • healthcare
  • retirement
  • most holidays
  • generous paid time off
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