Director of Operations

OnPoint Medical Group • Highlands Ranch, CO

16h • Hybrid

About The Position

OnPoint Medical Group is searching for an outstanding Director of Operations to join our team! Come join a great group of medical professionals as our network continues to grow!

OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible.

Our "Circle of Care" has one primary goal – to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands.

General Summary: This position reports directly to the VP of Operations and directly supervises Practice Managers (PM). This position will have responsibility for multiple clinics. Provides leadership, direction and ongoing administration and management for all aspects of clinic operations. Participates in the development and implementation of compliance, training, education, policies, and procedures including best practices for clinic operations. Responsible for checking and directing provider schedules with the Practice Managers, to ensure provider schedules are filled per OnPoint Medical Group Standards. This position may require hours outside of normal business hours due to clinic operation’s needs.

Requirements

• Knowledge of organization policies, procedures, systems, and objectives.
• Knowledge of OnPoint Medical Group products and services.
• Knowledge of health care administrative systems.
• Knowledge of governmental regulations and compliance requirements.
• Knowledge of computer systems and applications.
• Skill in planning, organizing and supervising.
• Skill in exercising initiative, judgment, problem-solving and decision-making.
• Skill in developing and maintaining effective relationships with medical and administrative staff, patients and the public.
• Skill in assisting in the development of comprehensive reports.
• Ability to analyze and interpret complex data.
• Ability to research and assist in preparing comprehensive reports.
• Ability to communicate effectively in writing and verbally.
• Minimum of two (2) years relevant experience in operations of Primary Care, Internal Medicine, OB-GYN or Pediatrics at a manager level.
• Valid Drivers License and vehicle to travel to locations.

Nice To Haves

• Five (5) years preferred experience.
• Bachelor’s degree preferred.
• Equivalent experience in lieu of education may be considered.

Responsibilities

• Day to Day management of Practice Manager and clinic operations.
• Present in the clinics to assist and work with PMs to meet clinic goals.
• Work with Practice Managers to maintain full provider schedules.
• Ensure constant monitoring of provider schedules and links to other scheduling platforms.
• Review reporting and implement corrective action plans for the clinics.
• Work to implement standardized workflows.
• Coordinate with the VP of Operations, Physician Leads and Practice Manger to implement strategic initiatives.
• Coordinate with various corporate office departments to drive OMG initiatives and serve as escalation point for both Practice Managers and corporate office.
• Recruit, interview, select and hire new management and assist Practice Managers with the same for staff members in coordination with human resources.
• Approval of clinics payroll on biweekly basis.
• Approval of clinic expenses per financial policies.
• Communicate as needed during non-business hours to ensure clinic objectives are met.
• Travel between assigned locations weekly.
• Additional duties may be assigned.

Benefits

• Health insurance plan options for you and your dependents
• Dental, and Vision, for you and your qualified dependents
• Company Paid life insurance
• Voluntary options for short-term disability, and long-term disability coverage
• AFLAC Plans
• FSA options
• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
• Paid Time-Off earned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree