Director of Operations - USA

IREN•Dallas, TX

11h•Onsite

About The Position

IREN is seeking a Director of Operations to lead the safe, reliable, and efficient operation of a mission-critical cloud computing center and associated infrastructure. The Director of Operations partners closely with Integrated Operations Centre (IOC), Construction, Technology and Engineering functions to ensure seamless design-to-operate integration and lead the operational organization to meet high standards/benchmarks and SLA requirements for reliability, availability and efficiency across the portfolio of data center operations. With 100% renewable energy, IREN builds, owns and operates its data centers and takes pride in being at the forefront of sustainable solutions for the ever-evolving applications of high-performance compute. IREN believes that human progress is invaluable, but it should be done in the right way – responsibly, sustainably and having a positive impact on the communities they operate in.

Requirements

12+ years of experience in mission-critical operations, data centers, with at least 5+ years in senior leadership roles.
Proven track record of managing large scale 24/7 DC operations with high availability and uptime requirements.
Strong understanding of DC critical systems, including MV/HV electrical distribution, backup power systems (UPS/generators), cooling systems, and control systems.
Experience developing and implementing SOPs, MOPs, EOPs, and operational governance frameworks.
Strong experience with maintenance strategies, including preventive, predictive, and reliability-centered maintenance.
Demonstrated capability in incident management, root cause analysis, and continuous improvement.
Experience managing vendors, service providers, and operational budgets.
Strong communication skills with the ability to provide executive-level reporting and drive cross-functional alignment.
Ability to travel on-site as required.

Nice To Haves

Bachelor’s degree in engineering, Operations, or related technical field (or equivalent experience).
Experienced leadership of operating hyperscale or colocation data centers
Familiarity with ISO standards, Uptime Institute Tier standards, and other mission-critical frameworks.
Experience scaling data center operations across multiple sites or campuses.
Relevant Data center operational and technology Certifications.

Responsibilities

Operational Leadership & Uptime. Own availability, reliability, and performance across all data center sites. Establish and maintain high-availability standards (e.g., Tier certifications, SLA targets). Lead incident management, escalation protocols, and root cause analysis (RCA).
Multi-Site Management & Standardization. Ensure consistent operating procedures, KPIs, and governance across all facilities. Align regional/site operations with global standards while managing local constraints. Implement centralized reporting and performance benchmarking.
Infrastructure & Capacity Planning. Oversee capacity planning for power, cooling, space, and network infrastructure. Partner with engineering and construction teams on expansions, retrofits, GPU deployments and new builds. Ensure seamless scaling without disruption to live operations.
Critical Systems Oversight. Ensure optimal performance of power systems (UPS, generators), cooling systems (HVAC/liquid), and IT infrastructure. Oversee preventive and predictive maintenance programs. Drive lifecycle management of assets and equipment.
Security & Compliance. Maintain physical security and operational compliance across all sites. Ensure adherence to industry standards (e.g., ISO 27001, SOC 2, Tier standards). Lead audit readiness, risk management, and regulatory compliance efforts.
Vendor & Partner Management. Manage third-party vendors, contractors, and service providers. Negotiate and enforce SLAs, KPIs, and contractual obligations. Ensure quality, safety, and performance standards are met.
Financial Management & Optimization. Develop and manage operating budgets across multiple sites. Optimize cost structures, including energy consumption and staffing models. Drive efficiency improvements (e.g., PUE reduction, sustainability initiatives).
Team Leadership & Development. Lead and develop high-performing, geographically distributed teams. Oversee hiring, training, and succession planning. Foster a culture of accountability, safety, and continuous learning.
Incident & Crisis Management. Act as senior escalation point for major incidents and GPU/Network outages. Coordinate site response, communication and support in compliance Integrated Operations Centre (IOC) directives. Support structured post-incident reviews and corrective actions incident close out.
Health, Safety & Environmental (HSE). Ensure compliance with all safety regulations and best practices. Promote a zero-incident safety culture across all facilities. Lead sustainability and environmental impact initiatives.
Strategic Planning & Growth. Contribute to long-term infrastructure and operational strategy. Support site selection, expansion planning, and technology adoption. Align operations with business objectives and growth forecasts.

Benefits

Base salary
Annual performance incentives
Equity programs
Medical, dental, and vision insurance coverage – 100% company paid for employees, 75% company paid coverage for dependents
Company-paid life and disability insurance
Voluntary life, critical illness, and accident coverage available
Health Savings Accounts (HSA) – when combined with the High Deductible Health Plan
Employee Assistance Program and wellness resources
401(k) retirement plan with company match
Financial wellness tools and resources
Paid Time Off (PTO) and paid holidays
Training and personal development opportunities
Company events and team-building activities
Relocation or Living-out-allowance / per diem (as applicable and based on successful candidate circumstances)