Director of Operations (Remote)

Ballotpedia

6d • $120,000 - $135,000 • Remote

About The Position

Ballotpedia is seeking a full-time, 100% remote Director of Operations to lead and scale our Operations Department. Reporting directly to the Chief Operating Officer, this senior leader position is critical to Ballotpedia's growth and financial health. You will drive strategic operations, lead a high-performing team, and partner with leadership across the organization to ensure operational excellence and sound financial governance.
The ideal candidate is deeply committed to Ballotpedia's work helping voters and our readers navigate complex information terrains. They combine strategic thinking with hands-on execution, bring fiscal discipline and analytical rigor to complex decisions, and excel at building trust and alignment across teams. They are comfortable navigating ambiguity in a mission-driven nonprofit environment and have a proven track record of scaling operations and building strong teams.

Requirements

• Deep commitment to Ballotpedia's mission and a demonstrated ability to exemplify organizational values
• 5+ years of experience in operations, finance, HR, or a related field in a nonprofit, mission-driven, or fast-growing organization
• Demonstrated expertise in financial management, budgeting, forecasting, and cash flow analysis
• Strong understanding of/experience in human resources, talent management, and organizational development
• Knowledge of nonprofit compliance, employment law, and risk management
• Excellent communicator who can articulate complex concepts clearly and build alignment across teams
• Strategic thinker who combines analytical rigor with practical problem-solving and proactive decision-making
• Demonstrated ability to lead, mentor, and develop high-performing teams in a remote environment
• Comfort with ambiguity and the ability to navigate change in a fast-moving nonprofit environment
• Experience with Google Suite, Slack, and project management tools

Nice To Haves

• Interest in or experience with AI tools is a plus
• Some familiarity with the Google Suite, Slack, and Asana is helpful

Responsibilities

• Design and implement hiring processes that attract and retain top talent
• Guide salary negotiations
• Partner with managers to manage staff performance and assist with team development
• Oversee annual performance review processes and training programs for managers
• Integrate Ballotpedia's core values into all stages of the employee life cycle
• Review benefits structures, recommend updates, and oversee benefits administration
• Own Ballotpedia's compensation philosophy and structure
• Manage payroll systems and ensure tax and regulatory requirements are met.
• Oversee contract labor acquisition, maintain contractor records, and report on key contractor metrics.
• Develop and maintain financial dashboards tracking key metrics
• Produce monthly financial reports translating data into actionable insights and strategic implications
• Monitor Ballotpedia's financial health and proactively flag risks or opportunities
• Build financial models to evaluate ROI on expansion initiatives and strategic investments before implementation.
• Lead annual budget development
• Develop rolling cash flow forecasts and scenario models to inform reserve strategy and proactive financial decision-making
• Oversee all financial operations including accounting, payroll, AP/AR, cash management, and financial compliance
• Maintain Ballotpedia's state and federal compliance, proactively identifying new legal and regulatory requirements
• Maintain workers' compensation policies at national and state levels; ensure no lapses in required registrations or insurance
• Coordinate FMLA, ADA, and other compliance-related processes; identify new laws that may impact Ballotpedia
• Manage legal claims and lawsuits; coordinate with outside counsel on contract reviews and personnel matters
• Maintain organizational insurance policies and make recommendations on coverage adjustments
• Mentor, coach, and develop Operations department personnel
• Schedule and facilitate departmental meetings and oversee annual and quarterly goals.
• Maintain organizational systems and tools, manage user access and permissions across platforms
• Supervise planning of Board meetings and coordinate in-person team meetings

Benefits

• Unlimited vacation and flexibility in scheduling (BP Flex)
• Annual benefits stipend equivalent to $8,000 that is paid out in equal increments in each paycheck once an employee becomes benefits eligible. The stipend may be used to pay for a full benefits package, including health, vision, and dental insurance; retirement accounts; and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed