#2026-052 Director of Operations
About The Position
The Director functions as a key part of the senior management team to develop and implement the plans, policies, procedures and guidelines that ensure high quality service and organizational effectiveness and advance the vision, mission and values of MCC. The Director has overall leadership and management authority and responsibility for all aspects of the department’s role and functions within MCC. Scheduling flexibility may be required, including evening or weekend work and limited travel. Specifically, the Director of Operations assumes responsibility in the planning, organizing and directing of the following: Finance, Human Resources, Information Systems, Facilities Management.
Requirements
- Masters degree in a related discipline or acceptable combination of education at the Bachelor level and/or relevant experience.
- Minimum of 5 years of progressive management experience with at least two (2) years at a senior management level, including strategic, operational and financial planning
- Minimum of three (3) years of human resources experience in roles that included full authority for hiring, performance management and discipline, preferably in a unionized environment
- Proven knowledge, skills and ability in critical thinking, decision-making, change management, problem-solving, crisis management and conflict resolution
- Demonstrated ability to manage programs, projects and initiatives to effectively and efficiently achieve their goals and produce expected results/outcomes.
- Commitment to the principles that guide Mount Carmel Clinic, as reflected in the history, vision, mission and values
- Knowledge and understanding of Indigenous culture and traditions and the impact of colonization on the health and well-being of Indigenous individuals and families
- Proven ability to work and provide effective leadership within an interdisciplinary team environment with respect, professionalism, cooperation, sensitivity and cultural awareness
- Strong knowledge, commitment and demonstrated ability to apply diversity, equity, cultural safety, pro-choice, social determinants of health, population health, harm reduction, trauma-informed and community development principles in all aspects of the work
- Excellent verbal and written communication skills, including presentations, and proficiency in the use of computer systems, including electronic medical records
- All positions are subject to Criminal Record and Child Abuse Registry checks.
- Applicants may be required to undergo testing to determine the knowledge, skill and ability required for position.
Nice To Haves
- Chartered Professional Accountants
- Management experience in community health or other health care facility
- Experience working in the inner city
- Experience on a community non-profit board or advisory committee
- Registration with professional association/college if applicable
Responsibilities
- Planning, organizing and directing of Finance
- Planning, organizing and directing of Human Resources
- Planning, organizing and directing of Information Systems
- Planning, organizing and directing of Facilities Management
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What This Job Offers
Job Type
Full-time
Career Level
Director
