Director, Operations

Think Power Solutions • Plano, TX

3d

About The Position

Think Power Solutions is seeking a Director of Operations to lead and improve business operations across utility-focused service lines. The role requires an understanding of the electrical utility industry, including transmission, distribution, and substation operations. The Director will oversee utility operations, resource planning, cross-functional coordination, and performance metrics, while ensuring operational efficiency and aligning team performance with company goals. The position also supports commercial initiatives, including upselling, customer relationship management, and identifying opportunities for incremental business.

The successful candidate will bring operational leadership, sound judgment, and the ability to influence operational and commercial areas. Dallas-based candidates are preferred but not required. The position requires travel up to 50% and may involve working more than 40 hours per week. Work may include field conditions such as rough terrain, inclement weather, and wet or humid weather.

Think Power Solutions is a tech-enabled infrastructure management solutions provider serving the utilities, telecom, and construction industries. The company describes its culture as client-centric and focused on creative thinking, innovation, and project execution.

Requirements

• Bachelor’s degree in Business, Operations Management, Engineering, or a related field is preferred.
• 10–15 years of progressive experience in operations or project management.
• Strong leadership skills and experience managing multidisciplinary teams.
• Proficiency with Microsoft Office and operational or project management tools.
• Must currently be eligible to work in the United States without sponsorship.
• Strong problem-solving, communication, and decision-making skills.
• Ability to drive efficiency and build high-performing teams.
• Analytical mindset and results-driven approach.
• Willingness to travel up to 50% of the time.

Nice To Haves

• Experience in electrical utilities, including transmission, distribution, or substation project oversight, is strongly preferred.
• Dallas-based location is preferred.

Responsibilities

• Develop and implement operational strategies and best practices aligned with company objectives.
• Lead and manage cross-functional operational teams to support project and business success.
• Oversee field execution, project delivery, and resource management for electrical utility projects, including transmission and substation operations.
• Analyze performance data and key performance indicators to identify opportunities for continuous improvement.
• Foster accountability, innovation, and operational excellence.
• Manage budgets, forecasts, and resource allocations across teams.
• Ensure compliance with safety, regulatory, and quality standards.
• Partner with HR, Finance, and other departments to align processes and improve efficiency.
• Guide leadership development and team performance across departments.
• Maintain communication between field teams and executive leadership.
• Support business development and customer satisfaction through efficient operational execution.
• Identify and pursue upselling and growth opportunities with existing clients.

Benefits

• 401(k) with a 3.5% company match.
• 100% employer-paid employee-only medical plan.
• 100% company-paid basic life insurance.
• 100% company-paid short-term disability.
• Optional vision and dental insurance.
• Optional long-term disability.
• 9 company-paid holidays.
• 10 days of PTO.
• 2 days of paid family leave.
• 6 weeks of maternity leave paid at 100%.
• 1 week of paternity leave paid at 100%.
• Infertility benefits up to $10,000.
• Adoption assistance up to $5,000.

What This Job Offers

• Job Type: Full-time
• Career Level: Director