Director of Operations
Razorjack Recruiting•Chicago, IL
•Onsite
About The Position
We’re partnering with an industry leader in high-performance, build-to-order manufacturing—known for innovation, craftsmanship, and premium-quality engineering—as they enter their next growth phase, strengthening structure, process discipline, and data-driven production management. They’re seeking a Director / General Manager of Operations to be the central operational leader, taking day-to-day oversight from the founders and building scalable systems while preserving a strong craftsmanship culture.
Requirements
- 7+ years operations or general management in manufacturing or build-to-order environments
- Proven leadership of production teams and purchasing operations
- Strong ERP experience (work order, purchasing, inventory, accounting integration)
- Background in process improvement, scaling operations, and structured production management
- Experience building KPI reporting and performance management systems
- Strong leadership, communication, and problem-solving skills
- Thrives in a fast-growth, hands-on manufacturing environment
Nice To Haves
- Financial / month-end close coordination experience preferred
Responsibilities
- Day-to-day production, purchasing, and facility operations for standard products and full custom builds
- Production review cadence and KPI dashboards; develop simple, actionable reporting for teams and managers
- Labor planning and productivity to hit throughput and on-time delivery targets
- ERP-driven workflows across production, purchasing, inventory, and accounting
- Accurate work order creation, closure, and invoicing in sync with accounting and month-end close
- Process documentation – turning tribal knowledge into structured, repeatable processes
- Continuous improvement to increase throughput, reduce delays, and boost efficiency
- Purchasing & inventory strategy to ensure availability while minimizing excess stock
- Cross-functional communication between sales, production, purchasing, and accounting
- Facility maintenance, safety, and infrastructure improvements
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
1-10 employees
