Director of Operations

Contrarian Thinking • Austin, TX

2d • Onsite

About The Position

Contrarian Thinking is a new kind of investment and advisory firm powered by media, with 13M+ followers and 100M+ monthly views on our content and a fast-growing team behind it. This role owns the people and operating infrastructure at Contrarian Thinking. You run a hiring process that actually delivers A-players on a timeline. You build the performance management and development systems that grow our team. You partner with department heads on cleaner project workflows. And you tighten the cross-functional communication that turns a fast-moving company into a coordinated one. If you’ve ever looked at an organization and thought “this should be simpler,” “we’re wasting time,” or “this could run 10x better,” this is your seat. You’re not here to maintain what exists. You’re here to build the operating foundation that makes the next stage of the company repeatable. We already have what most companies spend years trying to build. A 13M+ audience. 100M+ monthly views. Proven products. Real momentum. What we need now is an operations center. The people and process engine that makes a fast-moving company actually function as one team. You own recruiting and hiring across Contrarian Thinking. That means building the sourcing engine, running the candidate pipeline, owning the offer process, and building onboarding that gets new hires productive fast. You work with department heads to define what an A-player looks like for each role, then actually deliver those people on a timeline. Hiring slows companies more than almost anything else. You make it one of our strengths. You build the people infrastructure at CT. Performance management cycles. Clear role expectations. Feedback rhythms. Skill development paths that let our team grow inside CT instead of out of it. You coach team leaders to be better managers. You raise the bar on standards across the company. And you make sure every person here knows what’s expected of them, how they’re tracking, and what’s next. You own how the company runs day-to-day. You work with team leaders to build better, more efficient project workflows. You design agentic AI workflows that give every team real leverage. We already lean on Claude and AI tools heavily, and you’re the person who scales that muscle across the company so every department ships more with less friction. You tighten cross-departmental communication so handoffs stop dropping. You own internal company communications: all-hands, updates, the weekly heartbeat that keeps the team aligned. You stand up the building blocks of operations as we grow. Office, tools, vendors, the infrastructure that lets the team focus on the work. Some of this touches related entities like BizScout and CT Capital where workflows overlap, but the core of this role is making Contrarian Thinking itself run.

Requirements

• 7–10+ years of experience in operations, consulting, or business leadership.
• Track record of scaling companies or solving complex operational problems.
• Understand financial drivers like profit, cash flow, and efficiency.
• Built systems that teams actually use.
• Comfortable leading people.
• Comfortable holding standards.
• Comfortable operating in environments where things move fast and change often.
• An intuitive sense for when the machine is humming and when the gears are grinding.
• Ability to move with blistering speed, make hard decisions, and take absolute ownership of the outcomes.
• Systems thinker: instinct to simplify chaos and make wins endlessly repeatable.
• DNA matches ours: challenge legacy assumptions, operate with relentless urgency, and care strictly about raw results over optics.

Nice To Haves

• Experience running businesses or divisions.

Responsibilities

• Build the sourcing engine, run the candidate pipeline, own the offer process, and build onboarding that gets new hires productive fast.
• Work with department heads to define what an A-player looks like for each role, then actually deliver those people on a timeline.
• Build performance management cycles, clear role expectations, feedback rhythms, and skill development paths.
• Coach team leaders to be better managers and raise the bar on standards across the company.
• Build better, more efficient project workflows.
• Design agentic AI workflows that give every team real leverage.
• Tighten cross-departmental communication so handoffs stop dropping.
• Own internal company communications: all-hands, updates, the weekly heartbeat that keeps the team aligned.
• Stand up the building blocks of operations as we grow, including office, tools, and vendors.
• Manage workflows that may touch related entities like BizScout and CT Capital where workflows overlap.

Benefits

• 100% company-paid health, dental, and vision for all full-time Crew Members, with the option to add dependents.
• Unlimited PTO (with approval from your Direct Support).
• 8 paid US holidays.
• On-time direct deposit pay 2x/month.
• Option to enroll in a 401(k) plan via Vestwell.
• 100% free access to all of our courses, including our flagship Contrarian Academy and Growth Boardroom for business scaling.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed