Director Of Operations - North Region

Indiana Health Centers, Inc. • South Bend, IN

1h • Hybrid

About The Position

The Director of Operations contributes to IHC’s mission and goals of client satisfaction, quality of care, and productivity; oversees and ensures the effective and efficient management of the overall operation of all Indiana Health Centers through cooperative policy development, regular monitoring, and follow-up. Ensures compliance with federal and state laws and regulations, IHC’s mission, vision, values, and strategic plan; performance objectives, and accreditation standards. IHC North Region locations include IHC South Bend, IHC Bendix, and IHC Michigan Street.

Requirements

• Practice experience in a health care setting, preferably with community health centers.
• Five (5) years of management experience required, clinical management preferred.
• Bachelor’s degree in health-related field required; Master’s degree preferred.
• Frequent travel to all IHC health center locations throughout the state.

Nice To Haves

• clinical management preferred
• Master’s degree preferred

Responsibilities

• Oversees all operational functions at assigned health center locations.
• Provides direct supervision to Practice Managers at assigned health center locations including recruiting, teaching, coaching, mentoring, performance reviews, and disciplinary action.
• Works with Practice Managers to maintain adequate staffing, marketing plans, supplies, etc. at assigned health center locations.
• Serves as liaison for Executive Leadership Team and the Local Management Teams; collaborates with ELT to troubleshoot health center issues related to HR, IT, etc.
• Meets weekly with the LMT at each site to ensure consistency and compliance with IHC policies and procedures.
• Provides relevant reports to IHC’s Board of Directors.
• Leverages corporation-wide use of latest technology.
• Proficient in computer skills, including typing and use of Microsoft Office, eCW, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees