Director of Network Support

SBAE • Jacksonville, FL

1d • Remote

About The Position

The Director of Network Support is the primary success partner for SBAE's highest-capacity state Network Partners. Reporting to the Executive Vice President, you'll own a portfolio of state organizations and provide white-glove, just-in-time support — strategy, resources, peer connections, and execution help. The right person is a proactive problem-solver who builds deep, trust-based relationships and operates with structured autonomy. SBAE is virtual today and may open a Jacksonville, FL office; candidates open to Jacksonville are preferred. Travel is ~20%.

Requirements

• 3–5+ years in campaign organizing, field operations, account management/client success in mission-driven orgs, program management, or coalition building.
• Exposure to education, policy, or advocacy work and an understanding of how policy change happens.
• Track record managing multiple high-stakes relationships with strong responsiveness and accountability.
• CRM experience (Salesforce preferred).
• Comfort operating with high autonomy on a virtual team; clear communication and consistent follow-through.
• Strong bias for action; not easily discouraged by political opposition or competing priorities.
• Willingness to travel ~20%.
• Bachelor's degree required.

Nice To Haves

• Direct education reform experience preferred but not required.
• Prior work with state-level networks
• Political campaign or grassroots advocacy background (nonpartisan mindset)
• K–12 governance knowledge
• Mailchimp
• Grant research/nonprofit development
• Donor stewardship
• State legislative or policy implementation familiarity

Responsibilities

• Own a portfolio of Network Partner relationships; run weekly check-ins and serve as their advocate inside SBAE.
• Lead SWOT-style strategic planning sessions and co-build action plans for partner growth and impact.
• Deploy state-specific resources — model policies, talking points, legal support, peer expertise — to help partners navigate complex policy implementation.
• Help partners plan and execute co-branded conferences, trainings, and legislative briefings, in person and virtual.
• Host webinars on governance best practices, policy implementation, and educational excellence.
• Represent SBAE at state partner events.
• Log reform wins, policy adoptions, and partner milestones in Salesforce; surface partner stories and trends to inform strategy.

Benefits

• Comprehensive health, dental, and vision insurance, employer-subsidized from day one.
• Employer-paid life insurance equal to 50% of annual salary
• 401(k) with up to 2% match
• FSA and voluntary disability options.
• 10 vacation days year one, increasing to 20 with tenure.
• Professional development in a mission-driven, remote-friendly environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Director