Director of Affiliate Network

Family Promise

1d•Remote

About The Position

Family Promise is the leading national nonprofit addressing the crisis of family homelessness. Founded in 1988, our federated network of nearly 175 local Affiliates works in communities across the country to prevent homelessness, provide emergency shelter, stabilize families, and support lasting housing independence. Together, we have served more than one million individuals nationwide. We are entering a pivotal chapter of growth, alignment, and increased impact — and we are seeking a Director of Affiliate Network who is ready to lead at scale. This Director will help us achieve our north star of meeting the unmet need for prevention and shelter in communities where Family Promise operates. This is not a maintenance role. It is a senior leadership position for a proven change leader who can inspire trust, navigate complexity, and drive excellence across a diverse national network. The Director of Affiliate Network is a key enterprise leader responsible for the performance, alignment, and growth of the Family Promise Affiliate network. Reporting to the Chief Network and Program Officer, this role leads a multidisciplinary Affiliate Services team — including Regional Directors and support staff — and works across the national office to translate strategy into execution with and through Affiliates. You will operate at the intersection of strategy, relationships, and results — setting direction, building systems, driving change, and holding leaders accountable while bringing people with you. In this role, you will bring a growth mindset to ensure consistent execution across the network. You will help shape how national strategy comes to life through high-level decisions that impact Affiliate performance, growth, and long-term sustainability. Success in this role requires executive presence, change management within a federated nonprofit model, and the ability to lead leaders through change with clarity, confidence, and empathy.

Requirements

Master’s degree in nonprofit management, public administration, business administration, social work, or equivalent experience
7–10+ years of progressive leadership experience in a nonprofit or mission-driven organization
Experience serving as an Executive Director or in a senior leadership role with responsibility for strategy, financial health, and organizational performance strongly preferred
Demonstrated success leading leaders and managing managers
Proven experience leading organizational or system-wide change initiatives
Strong expertise in nonprofit operations, finance, fundraising, and organizational performance
Experience working within or alongside a federated or affiliate-based model strongly preferred
Strong political acumen and ability to navigate complex stakeholder environments
Excellent communication and presentation skills, with the ability to influence at all levels
Results-oriented mindset with strong project and time management skills
Comfort working with faith-based partners and diverse communities

Responsibilities

Partner closely with the Chief Network and Program Officer to inform and advance network-wide strategy
Translate organizational vision and strategy into clear expectations, priorities, and measurable outcomes for Regional Directors and Affiliate Services staff
Design and implement scalable systems, frameworks, and operating models that drive consistency across regions
Own execution across the Affiliate network, ensuring progress toward growth, performance, impact, and Accessibility, Belonging, and Community goals
Use data, insights, and tools such as Family Link to monitor performance, identify trends, and guide decision-making
Lead, coach, and develop a high-performing Affiliate Services team, including Regional Directors and support staff that promotes a growth mindset and a culture of belonging
Set clear expectations for how Regional Directors lead, make decisions, and drive Affiliate performance
Create a culture of accountability, urgency, continuous improvement, and follow-through
Hold leaders responsible for delivering timely, high-quality support that strengthens Affiliate capacity and results
Address performance challenges directly and make decisions in service of long-term network health
Lead complex, system-wide change initiatives across a diverse, autonomous Affiliate network
Navigate resistance, competing priorities, and varying levels of readiness with professionalism and credibility
Build alignment among Affiliate leaders, boards, and national staff while maintaining momentum
Balance empathy with decisiveness to move work forward and achieve results
Steward the health, performance, and long-term sustainability of the Affiliate network
Ensure Affiliates are supported — and held accountable — to meet national standards and contractual expectations
Oversee Affiliate launches, expansions, and targeted performance interventions
Ensure consistent and effective stewardship of Affiliates through Regional Directors, intervening in complex or high-risk situations as needed
Support Affiliates in strengthening operations, leadership, fundraising, and program performance to grow impact and meet community need
Ensure Affiliates are effectively implementing Family Promise’s core programs with fidelity
Reinforce alignment with trauma-informed, low-barrier, and inclusive practices
Partner with program leadership to strengthen quality, consistency, and impact across the network
Advance equitable, accessible, and community-informed program models
Champion a culture of belonging, inclusion, and community-centered practice across the Affiliate network
Lead an abundance mindset culture within the national team and Affiliate network
Drive implementation of Family Promise’s Accessibility, Belonging, and Community strategy
Ensure Affiliates meaningfully engage individuals with lived experience in their work
Serve as a visible and credible leader who inspires Affiliates to pursue excellence and deepen impact beyond compliance
Set strategy for network engagement, training, and learning opportunities, including Regional Meetings and national convenings
Ensure learning experiences are aligned with priorities and deliver measurable value
Serve as a visible leader and spokesperson for Family Promise’s mission, strategy, and standards across the network and externally