Director of National Sales - Hotel Polaris

Hotel Polaris at US Airforce AcademyColorado Springs, CO
$85,000 - $105,000Onsite

About The Position

Hotel Polaris is seeking an exceptional Director of National Sales to join their team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs. The role significantly influences the unique and distinctive experiences delivered to guests and team members. The company is looking for someone who wants to be a part of something bigger and shares a passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with communities.

Requirements

  • 5 years minimum previous experience and enthusiasm selling passionate people, authentic experiences and distinctively different service to others in a team-oriented environment.
  • Strong listening skills, superior attention to detail, and the ability to clearly communicate in English both verbally and through written communication.
  • Commitment to completing necessary administrative duties, organization, and the ability to create and analyze manual and automated reports.
  • Comprehensive knowledge of technical and managerial applications of PMS, Delphi, and other applications.
  • Proven closer who thrives on the challenge of finding new business.
  • Ability to communicate confidently, concisely and warmly.
  • Understanding of exceptional service, product and experience to match and exceed expectations.

Nice To Haves

  • Operational understanding and innovative thinking to produce dreams.
  • People Person who believes the best part of selling is creating and building lasting relationships with our guests and team members.

Responsibilities

  • Create, sustain, and strengthen relationships with prospective customers, influencers and strategic partners.
  • Enthusiastically represent the property brand and the associates that bring it to life.
  • Support the financial and cultural expectations of the property with integrity.
  • Exhibit the ability to introduce existing relationships to the property.
  • Innovate, identify, and enthusiastically create new contacts and develop sales leads through phone solicitation, sales calls, trade shows, etc.
  • Be the Keeper of the Culture by responding to sales inquiries and contacting potential clients to build and nurture lasting relationships.
  • Be a Market Pro, understanding competitor strengths and weaknesses, economic trends, supply and demand, and strategically sell against our competition.
  • Maintain expert-level knowledge of the hotel amenities, venues, and options, and provide recommendations to create authentic and distinctively different experiences for our groups.
  • Anticipate our guests' needs with prompt responses.
  • Create, execute, and support the operational aspects of business booked, such as generating proposals, writing contracts, and corresponding with customers.
  • Be a Master Organizer and maintain timely and accurate recordings of activity of appointments, calls made, and business leads.
  • Take initiative to go beyond the ordinary and differentiate us from the competition, and create loyalty and excitement.

Benefits

  • Group medical, dental, vision, life, and disability benefits.
  • Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
  • Colorado Family and Medical Leave Insurance Program (FAMLI).
  • An employee assistance program.
  • Paid time off/sick time.
  • Participation in a 401(k) plan with a company match.
  • Complimentary team member meals.
  • Complimentary room nights at CoralTree Hospitality managed properties.
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