Catering Sales Manager - Hotel Polaris

Hotel Polaris at US Airforce Academy • Colorado Springs, CO

1d • $60,000 - $65,000 • Onsite

About The Position

Hotel Polaris is seeking an exceptional Catering Sales Manager to join their team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs. The role significantly influences the unique and distinctive experiences delivered to guests and team members. The company is looking for someone who wants to be a part of something bigger and shares a passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with communities.

Requirements

• Three (3) to four (4) years previous Catering Sales Manager, Event Planning, Catering/Conference Services Manager experience.
• General knowledge of conference technology and audio-visual needs.
• Must be able to understand, speak, read, and write in the basic English language.
• Familiarity with Sales and Marketing tools.

Nice To Haves

• College degree preferred, preferably with a Bachelor's Degree or equivalent experience.
• Experience in a comparable AAA Four Diamond/Four Star hotel or higher is highly desired.
• Salesforce/Delphi experience preferred.

Responsibilities

• Contract catering business within assigned sales territory/market.
• Respond to incoming leads within 24 hours or same day if possible.
• Responsible for the deployment of departmental actions and catering strategies to meet team and company goals and for the internal and external communications required to deliver excellent guest service and satisfaction.
• Prospect, solicit, and close new business as well as maintain repeat clients.
• Work closely with both group and catering sales to sell menus which meet the client's needs and maximize revenues.
• Meet with clients to work out the details of their functions.
• Detail small groups as assigned that are booked by the Sales Managers.
• Escort clients through the property and highlight features of facility as well as available services.
• Work with the Food & Beverage Director and Director of Event Management to establish policy standards, procedures and operational guidelines, to optimize performance in the small meetings and catering events market.
• Meet and greet clients on event dates and supervise, as needed.
• Entertain prospective clients and give tours of event space, outlets, and guest rooms.
• Keep updated on current sales trends within the market and the competitive set.
• Represent the Hotel in trade shows, industry organizations, and community events.
• Attend all required meetings within the hotel.

Benefits

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• Colorado Family and Medical Leave Insurance Program (FAMLI).
• An employee assistance program.
• Paid time off/sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality managed properties.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree