Director of Mortgage Lending

Greater Iowa Credit Union•Ames, IA

1d•$132,770 - $199,155

About The Position

The Director of Mortgage Lending oversees sales, processing, servicing, and compliance functions of the Mortgage Lending Group. Working closely with the Chief Lending Officer (CLO), this role develops a cohesive, skilled, and productive sales and operations team; promotes the company and its mortgage reputation; and monitors team growth and development to ensure sales, processing, and compliance goals are met. The Director recruits, develops, coaches, trains, and retains Mortgage Loan Officers and Mortgage Operations staff; provides sales support and mentoring; and serves as a subject matter expert on loan scenarios, structures, and programs. The role collaborates with Mortgage Operations to ensure underwriting, processing, and closing procedures are followed, deadlines are met, and efficiencies are improved. It also works with the CLO, Retail, Business Teams, and Marketing on portfolio matters, marketing strategies, and branch referral relationships. The position grows the organization’s mortgage market share by developing external referral relationships and representing GICU in the community. It monitors loan quality and ensures compliance with company policies and applicable state, regional, and federal guidelines. Frequent travel to branches and other locations is required. Work is performed in a standard office environment with a quiet to moderate noise level.

Requirements

Eight to ten years of similar or related experience in banking or the mortgage industry.
Three to five years of supervisory experience.
A bachelor's degree or formal industry-recognized certifications considered equivalent to a bachelor's degree.
Working knowledge and experience in the secondary market.
A proven track record of working with investors and developing profitable pricing methodology.
Working knowledge of regulations affecting mortgage lending.
Good written and verbal communication skills and the ability to foster relationships.
Good supervisory skills and the ability to motivate, challenge, and discipline staff as needed.
Proficiency with Microsoft Word, Excel, and Outlook, as well as other mortgage processing software.
Ability to multitask.
Professional appearance, dress, and attitude.
Ability to meet the physical demands of the role, including regularly sitting; frequently standing, walking, using hands to handle objects, reaching, and talking or hearing; occasionally climbing or balancing; and frequently lifting or moving up to 10 pounds and occasionally up to 25 pounds.
Ability to travel frequently to branches and other locations to meet stakeholders or members.

Responsibilities

Recruit, develop, coach, train, and retain a high-performing team of Mortgage Loan Officers and Mortgage Operations staff to meet or exceed sales, partner referral, and business development goals.
Provide ongoing sales support and training; meet individually with employees to mentor, train, inspect results, and reinforce expectations.
Serve as a subject matter expert on loan scenarios, loan structures, and Conventional, FHA, VA, USDA, IFA, and Construction programs and guidelines.
Collaborate with Mortgage Operations to ensure underwriting, processing, and closing teams follow established procedures, meet deadlines, and identify and implement operational efficiencies.
Work with the Chief Lending Officer on portfolio approvals and exception requests as needed.
Collaborate with Retail, Business Teams, and Marketing to develop effective marketing strategies and productive bilateral branch referral relationships.
Research pricing, products, competition, consumer needs, and market trends, and present findings and recommendations to Senior Management.
Grow GICU’s mortgage lending market share by identifying and developing referral relationships with real estate offices, homebuilders, developers, financial advisors, CPAs, attorneys, and other prospective referral sources.
Represent GICU in the community through engagement in civic, community, and networking events.
Monitor loan quality and ensure alignment with company policies and procedures and compliance with state, regional, and federal guidelines.
Ensure team members understand and follow policies, procedures, and compliance guidelines.
Perform other related duties as assigned.

Benefits

Paid Time Off
Paid Holidays
Group Medical, Dental, and Vision Plans
Flexible Spending Accounts
Lifestyle Spending Account
Life Insurance and Accidental Death & Dismemberment coverage, with the employer paying the full cost of basic coverage
Supplemental/Voluntary Life
Critical Illness coverage
Short-term and long-term disability coverage
Education Assistance Reimbursement
Student Loan Interest Reimbursement
401(k) with 6% company match
VTO
Logo Wear
Service awards
Professional Development Opportunities
Employee Assistance Program
Fees waived on one checking and savings account
Complimentary checks and safe deposit box (3x5)
Employee loan/credit card rewards