Director of Mental Health Outpatient Program
About The Position
Community Forward SF is a network of programs dedicated to supporting individuals experiencing homelessness and complex health and social needs. Our integrated services span housing, behavioral health, medical respite, substance use recovery, and survivor support — meeting people where they are, with services designed around their needs. Our work is rooted in trauma-informed care and a genuine respect for the resilience of the people and communities we serve. Founded in 1978, our mission is to empower women and all people to break cycles of housing instability and violence. San Francisco's homelessness crisis falls hardest on women — particularly women of color, transgender women, and survivors of domestic violence. Community Forward SF centers women in our care model because we know that when we get care right for those facing the greatest barriers, we make the entire system stronger and more accessible for everyone. The Director of Mental Health Outpatient Services (DMHOP) provides clinical and operational leadership for a multi-site program delivering integrated behavioral health services within housing and community-based settings. This is a hands-on leadership role that blends clinical supervision, program oversight, and staff development. The DMHOP supports a multidisciplinary team serving individuals with complex needs, including mental health conditions, substance use, histories of trauma, and housing instability. This role is central to ensuring that care is consistent, ethical, trauma-informed, and sustainable for both clients and staff.
Requirements
- Master’s degree or higher in Social Work, Counseling, Psychology, or related field
- Active California licensure (LCSW, LMFT, LPCC, or Licensed Psychologist) in good standing
- At least 2 years post-licensure, eligible to provide clinical supervision (BBS)
- Eligibility for 5150 Authorization
- Experience providing clinical supervision and supporting multidisciplinary teams
- Strong understanding of trauma, homelessness, substance use, and behavioral health
- Ability to balance clinical leadership with operational responsibilities
Nice To Haves
- Experience working in housing-based or community-integrated behavioral health programs
- Multilingual and/or multicultural experience
- Familiarity with San Francisco systems of care and documentation/billing environments
- Experience with Epic EHR system
Responsibilities
- Provide individual and group clinical supervision to licensed and associate-level clinicians
- Offer reflective, strengths-based supervision that supports clinical growth and staff well-being
- Guide assessment, diagnosis, and treatment planning; co-sign documentation as required
- Support interdisciplinary teams (including case managers and housing staff) through consultation and group supervision
- Oversee daily clinical operations across multiple program sites
- Ensure services meet contractual, legal, and ethical standards
- Support quality assurance processes, including chart review and documentation improvement
- Monitor and support caseload distribution and service delivery
- Lead onboarding and orientation for clinical staff
- Provide training to multidisciplinary teams
- Foster a learning environment that builds clinical skill, confidence, and alignment with program values
- Participate in care team meetings across housing and service sites
- Collaborate with city departments, funders, and community partners
- Represent the program in external meetings as needed
- Support program reporting, including service data and billing coordination
- Partner with leadership on program development and implementation
- Provide performance feedback and staff evaluations
- Address concerns or conflicts using a balanced approach that prioritizes accountability and support
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What This Job Offers
Job Type
Full-time
Career Level
Director
