Director of Membership Sales

Troon • Saint Michaels, MD

19h • Onsite

About The Position

Links at Perry Cabin is seeking a full-time Director of Membership Sales to join their team. This role involves directing all marketing of membership sales, managing the sales process, and ensuring new members are properly introduced to the Club. The position is within a fast-paced, hospitality-focused property organization and offers the opportunity to grow within Troon, a global leader in golf and community management.

Requirements

• Ability to read and speak English in order to perform the duties of the job.
• Knowledge of Microsoft Office applications.

Nice To Haves

• Associate’s degree (AA) or equivalent from two-year college or technical school; or two years related experience; or equivalent combination of education and experience.

Responsibilities

• Develops and leads a strategic membership development program designed to increase total membership count and membership dues revenue.
• Assists in the development and implementation of advertising and promotional campaigns designed to generate membership sales.
• Develops and ensures proper maintenance of an accurate contact management system including call records, database and activity management.
• Maintains membership records on all members.
• Prepares monthly membership reports for facility manager and owners.
• Assists in coordination of all club events to include invitations, mailings and other publicity.
• Maintains and develops strong relationships with current members to encourage participation in club events and maintain a high level of member satisfaction.
• Effectively communicates with management staff and associates to increase knowledge of membership goals, membership satisfaction, membership retention, and membership activities.
• Networks with community partners including, but not limited to: Chamber of Commerce, local tourism councils, exchange clubs, local corporate executives, business leaders, and media contacts.
• Prepares monthly newsletter for members from input given by each department.
• Be available to act in the Facility Manager’s absence when appropriate.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Manages department members that may include, but is not limited to: Membership Coordinator.
• Assures that effective orientation and training are given to each new associate.
• Develops ongoing training programs.
• Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Regular and reliable attendance.

Benefits

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Eligibility for Bonuses, Commissions, Service Charge, Employee Meals

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree