Director of Membership Sales and Experiences - The Hand and The Eye

Compass Group

5d•$120,000 - $130,000

About The Position

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job SummaryThe Hand & The Eye is a first-of-its-kind destination in the heart of Chicago, blending close-up magic with elevated culinary and cultural experiences. Rooted in wonder, elegance, and connection, we create moments that feel intentional, immersive, and memorable. As Director of Membership Sales & Experiences, you lead all revenue-driving efforts across membership sales, ticketing, and private events. This role is responsible for building demand, shaping go-to-market strategy, and representing The Hand & The Eye externally through partnerships, corporate relationships, and community presence. You own membership sales, not membership curation, and work closely with Membership leadership to ensure sales efforts align with intake pacing, cultural standards, and the integrity of the community. This role blends strategic leadership with hands-on execution. You will build and scale a high-performing sales organization, establish sales infrastructure and forecasting, and personally manage key relationships. In partnership with Brand, Marketing, Programming, Culinary, and Operations, you ensure every sales-driven interaction reflects the care, discretion, and experience standards that define The Hand & The Eye.

Nice To Haves

8+ years of experience in membership sales, hospitality sales, private clubs, or luxury experiential environments
Proven track record of building and leading high-performing sales teams
Experience owning revenue strategy, pipeline development, and forecasting across multiple sales channels
Strong command of CRM systems, sales operations, and reporting (PeopleVine experience preferred)
Established network within Chicago’s hospitality, corporate, or events landscape
Comfortable operating in a fast-paced, pre-opening environment
Strong executive presence with the ability to represent a premium brand externally
Flexibility to work evenings and weekends in alignment with venue schedule and events

Responsibilities

lead all revenue-driving efforts across membership sales, ticketing, and private events
building demand
shaping go-to-market strategy
representing The Hand & The Eye externally through partnerships, corporate relationships, and community presence
own membership sales, not membership curation
build and scale a high-performing sales organization
establish sales infrastructure and forecasting
personally manage key relationships