Membership Coordinator - The Hand and The Eye
About The Position
Membership Coordinator – The Hand & The Eye The Hand & The Eye is seeking a Membership Coordinator to support the day-to-day operations of our Membership team. This role helps manage inquiries, applications, billing coordination, and internal communication to ensure a smooth and thoughtful member experience from first contact through onboarding. This is a highly organized, detail-driven role ideal for someone who enjoys supporting relationship-focused work through strong execution. The schedule for this role will be based on business needs.
Requirements
- 2–4 years of experience in an administrative, coordinator, or operations role
- Strong organization, attention to detail, and follow-through
- Comfort working in CRM systems (Peoplevine a plus)
- Clear communication and professional discretion
- Service-oriented mindset and ability to manage multiple priorities
Responsibilities
- Support membership inquiries, intake, and application processing
- Maintain accurate records and status updates in Peoplevine
- Assist with billing, invoicing, and administrative coordination with Finance
- Track documentation, payments, and internal reporting needs
- Coordinate across Membership, Operations, Magic, and Guest Relations teams
- Support onboarding preparation and internal follow-ups
- Assist with floor support and member experiences as needed
Benefits
- Instapay (early access to your wages) and high interest savings both through the EVEN app
- Associate Shopping Program
- Health and Wellness Program
- Discount Marketplace
- Employee Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
