Director of M&A Integration

ServiceNow•Santa Clara, CA
•$219,600 - $343,000

About The Position

ServiceNow is seeking a strategically and operationally focused Director of M&A Integration to lead all phases of post-acquisition integration. The role requires strong business and strategic judgment and the ability to lead multiple integration efforts simultaneously while ensuring that acquisition value drivers and value-realization objectives are achieved. The director partners with business and functional stakeholders, establishes program governance, oversees integration costs, and monitors strategic and financial objectives. The role also contributes to continual improvement of integration processes, playbooks, and tools.

Requirements

  • 10+ years leading M&A integration across complex deal types.
  • Ability to convert strategy into executable plans that realize value.
  • Proven leadership of complex integrations in global and product-led organizations.
  • Strong executive presence and communication skills, with a track record of influencing senior executives.
  • Command of M&A frameworks, processes, and tools.
  • Strong business and strategic judgment, excellent communication skills, and the ability to build relationships with key stakeholders.

Nice To Haves

  • MBA.
  • Consulting experience.

Responsibilities

  • Lead post-acquisition integration, including strategy development, planning, execution, and performance management, to ensure value-realization objectives are met.
  • Set integration strategy aligned with the acquisition thesis, value drivers, and operational priorities.
  • Partner with business and functional stakeholders to develop value-realization and operational integration plans, and lead execution management.
  • Establish governance for effective integration planning and execution, influencing without direct authority.
  • Oversee integration cost development.
  • Monitor and ensure day-to-day delivery of key strategic and financial acquisition objectives through the M&A scorecard process.
  • Incorporate lessons learned and contribute to continual improvement of integration processes, playbooks, and tools.

Benefits

  • Health plans, including flexible spending accounts.
  • 401(k) plan with company match.
  • Employee stock purchase plan (ESPP).
  • Matching donations.
  • Flexible time away plan.
  • Family leave programs.
  • Equity when applicable.
  • Variable/incentive compensation.
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