Director of Life Science Operations – Eastern US
About The Position
The Director of Operations leads the day-to-day operations of the Life Sciences Division, ensuring efficient resource utilization, effective project staffing, accurate revenue forecasting, and successful project delivery. The role supports the division’s growth, profitability, and client satisfaction objectives and coordinates across Project Management, Resource Management, Business Development, Finance, and Executive Leadership to align operations with strategic business goals. The Director develops resource plans, oversees project staffing and scheduling, manages backlog and revenue forecasting, and provides leadership and oversight to Project Managers. The role also supports hiring, onboarding, training, staff development, quality and compliance initiatives, and organizational growth. The position reports to the Executive Vice President of Operations and has QA/QC Field Personnel and Administrative Support Staff as direct reports.
Requirements
- 10+ years of progressive experience in operations, project management, consulting, engineering, technical services, or related industries.
- 5+ years of leadership experience managing teams, resources, or operational functions.
- Demonstrated success in resource planning, workforce utilization, project delivery, and financial forecasting.
- Strong leadership, communication, organizational, and problem-solving skills.
- Bachelor’s degree preferred; equivalent combinations of education, certifications, and relevant experience will be considered.
- Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.
Nice To Haves
- Experience in life sciences, pharmaceutical, biotechnology, inspection, testing, validation, or regulated environments.
- PMP, Lean Six Sigma, ASQ CQM or CQA, AWS CWI, or other relevant industry certifications.
Responsibilities
- Lead the day-to-day operations of the Life Sciences Division and establish operational priorities.
- Allocate resources to meet business objectives and develop processes that improve efficiency, scalability, and consistency.
- Monitor operational metrics and drive continuous improvement initiatives.
- Support revenue, profitability, utilization, and client satisfaction goals.
- Develop and maintain short- and long-term resource plans and monitor workforce utilization.
- Forecast staffing requirements using backlog, pipeline, and projected workload.
- Collaborate with department leaders to align personnel resources with project demands and address capacity constraints.
- Oversee project personnel assignments based on qualifications, availability, client requirements, and business priorities.
- Manage resource allocation conflicts, establish staffing priorities, and oversee scheduling and workload balancing.
- Maintain monthly, quarterly, and annual revenue forecasts and analyze project backlog, pipeline, award projections, and workload trends.
- Partner with Business Development and Finance on budgeting and strategic planning, and report operational performance and forecast accuracy to executive leadership.
- Provide leadership, support, and oversight to Project Managers; establish project management standards, tools, and best practices.
- Monitor project schedule, budget, scope, quality, and profitability; conduct project reviews and implement corrective actions as needed.
- Support resolution of client concerns, project risks, and operational challenges.
- Coordinate hiring based on forecasted staffing needs and participate in recruitment, interviewing, and candidate selection.
- Support onboarding, training, and development; develop succession plans and career growth opportunities; mentor Project Managers and operational team members.
- Partner with Business Development on project opportunities and staffing requirements.
- Collaborate with Finance on forecasting, budgeting, and financial performance reporting.
- Support quality and compliance initiatives applicable to regulated life sciences operations.
- Participate in strategic planning and organizational growth initiatives.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
