Director of Learning Resources

Skagit Valley College•Mount Vernon, WA

4d•Onsite

About The Position

The Director of Learning Resources manages the day-to-day operations of tutoring and related learning support approaches under the administrative direction of the Dean of Libraries, eLearning, and Learning Resources. The Director stewards ethical, student-focused innovation in tutoring and collaborates with Library, eLearning, and Writing Center colleagues to build integrated learning support systems. This is a full-time, benefits-eligible, 12-month position working 40 hours per week on-site at the Mount Vernon Campus. The Director oversees tutoring services across in-person, hybrid, and online modalities; develops and assesses learning support programs aligned with institutional goals; builds partnerships with faculty and campus units; and uses evidence and narratives to communicate program impact. The role also manages program budgets and recruits, trains, supervises, and evaluates staff and student workers. The position emphasizes human-centered tutoring, including thoughtful use of AI tools while preserving authentic student relationships.

Requirements

Master’s degree in education or a relevant discipline, or an equivalent combination of education and experience demonstrating the required competencies.
At least two years of full-time professional experience designing, implementing, or supervising academic support services.
Supervisory experience.
Budget management experience.
Initiative and ability to work with minimal supervision.
Strong collaboration, problem-solving, and planning skills, particularly when working with faculty and cross-divisional partners.
Demonstrated ability to lead diverse teams.
Understanding of learning theory, evidence-based academic support strategies, and pedagogical best practices.
Experience designing, implementing, and evaluating or assessing academic student success programs.
Strong interpersonal and communication skills, including the ability to assess students’ needs and provide appropriate learning assistance.

Nice To Haves

At least four years of full-time professional experience designing, implementing, or supervising academic support services.
Knowledge of College Reading and Learning Association (CRLA) tutor training and certification.

Responsibilities

Oversee daily tutoring center operations, including hiring, training, resource allocation, and service delivery across in-person, hybrid, and online modalities.
Cultivate a sense of community and shared purpose among staff, students, and faculty, positioning learning resources as part of the learning process and connecting them to curriculum, student identity, and self-efficacy.
Develop, implement, and evaluate tutoring and learning support programs aligned with institutional goals for student retention, achievement, and persistence.
Lead strategic approaches to integrate innovative, student-centered learning support.
Establish and maintain partnerships with disciplinary faculty to understand tutoring needs and develop targeted support strategies.
Partner with Library, eLearning, and Writing Center colleagues to create integrated learning support systems centered on human connection.
Design and implement assessments of tutoring program usage and effectiveness and demonstrate program impact.
Translate data into evidence and narratives about learning support’s impact on student course outcomes and confidence.
Serve on relevant college committees and participate in campus-wide retention and student success initiatives.
Develop and manage program budgets and steward financial resources responsibly.
Recruit, hire, train, supervise, and evaluate staff and student workers.
Foster a collaborative team culture that prioritizes human-driven tutoring and helps staff use AI tools while maintaining authentic student relationships.