VP Director of Learning and Development

Nicolet National Bank•Green Bay, WI

12h•Onsite

About The Position

Our Green Bay–based, high‑performing financial institution is expanding rapidly — and we’re looking for a Director of Learning & Development who’s ready to elevate our people, reinforce our culture, and drive organizational excellence. At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development. The Director of Learning & Development leads the enterprise learning strategy and oversees the full L&D function. This role is responsible for building organizational capability, strengthening leadership pipelines, ensuring regulatory compliance, and cultivating a culture of continuous learning. The Director provides strategic direction and hands‑on leadership to the L&D team, ensuring high performance, operational excellence, and alignment with business priorities. The is a full-time, 100% in-office position, located in Green Bay, WI.

Requirements

Bachelor’s degree required
At least 7 years of progressive experience in learning, talent development, or organizational development.
Ability to travel throughout our Bank footprint as needed.
Ability to use discretion and independent judgment in carrying out tasks.
Positive attitude that will encourage and motivate employees to expand their knowledge and experience.
Strong interpersonal, consultative, analytical, and organizational skills.
Ability to relate to people at all levels of an organization, and to work cooperatively.
Excellent written and verbal communication skills.
Excellent presentation skills, both in-person and virtually.
Ability to analyze data and exercise good judgment that balances needs of employes with those of Nicolet.
Creative thinker with an ability to propose energetic and forward-thinking solutions
High ethical standards.
Collaborates effectively and provides timely solutions.
Proficient knowledge of bank products and banking industry.
Proficient in Word, PowerPoint, Excel and other graphic and written formats.

Nice To Haves

Master’s degree in HR, Organizational Development, Business, or related field preferred.
Professional certifications (e.g., Certified Professional for Learning and Performance, SHRM‑SCP, ATD) are a plus.
Experience leading L&D teams in a regulated financial institution or similarly complex environment strongly preferred.

Responsibilities

Lead the enterprise learning strategy to support corporate goals, regulatory expectations, and workforce capability needs.
Partner with senior executives to conduct workforce capability planning and identify critical skill gaps.
Drive leadership development initiatives, including succession planning and talent pipelines.
Provide strategic leadership to the L&D team, including managers, instructional designers, facilitators, and learning operations staff.
Provide operational leadership to direct reports.
Set clear goals, performance expectations, and development plans for team members.
Build a high‑performing, collaborative team culture that emphasizes innovation, accountability, and service excellence.
Coach and mentor L&D staff to strengthen capabilities in instructional design, facilitation, consulting, and learning technology.
Oversee team capacity planning, workload distribution, and resource allocation to ensure timely delivery of enterprise learning initiatives.
Recruit, onboard, and develop L&D talent to support organizational growth and evolving business needs.
In coordination with the CRO, oversee all regulatory and compliance training, ensuring adherence to BSA/AML, cybersecurity, consumer protection, and other mandated requirements.
Ensure audit readiness and maintain documentation for regulatory examinations.
Direct the design and deployment of enterprise learning programs, including curriculum architecture for frontline, corporate, and specialized roles.
Integrate modern instructional design, digital learning, and blended learning methodologies.
Lead the strategy and optimization of the LMS, including vendor management and digital learning tools.
Ensure efficient learning operations, including scheduling, reporting, and content lifecycle management.
Use learning analytics to measure program effectiveness, workforce capability, and ROI.
Provide data‑driven insights to senior leadership to inform talent and business decisions.
Serve as a strategic advisor to Executive Management, CHRO and business line leaders.
Support enterprise transformation initiatives, including mergers, through change leadership, communication, and adoption strategies.
Promote a culture of continuous learning, innovation, and professional development.
Uphold Nicolet’s philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non-job-related classification, including a commitment to Nicolet’s policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
Performs all other duties as assigned.
Directly supervise the L&D team in accordance with Nicolet’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching, mentoring and development planning; rewarding and disciplining employees; addressing complaints and resolving problems.