About The Position

The Director of Leadership Development leads the delivery and stewardship of Xanitos’ leadership development programs across the country. The role translates organizational vision into practical, field-ready learning, partners with leaders throughout the enterprise, and tracks and evaluates program effectiveness. It combines operational knowledge, adaptability, and a focus on developing people with ongoing assessment and reporting to improve leadership programs. The Director works with the National Director of Education and other stakeholders to assess learning opportunities, identify skills gaps, design and deliver development programs, and support tiered leadership pathways. Approximately 30% travel throughout the United States is expected.

Requirements

  • Ability to communicate effectively in written, oral, and virtual presentations at a high level.
  • Ability to multitask and establish priorities.
  • Ability to maintain organization in a changing environment.
  • Initiative, responsibility, flexibility, and leadership.
  • Experience facilitating and delivering leadership development programs.
  • Curriculum and training program management skills.
  • Presentation and facilitation skills.
  • Relationship management and cross-functional collaboration skills.
  • Data tracking, reporting, and progress analysis skills.
  • High-level competency with Windows-based office software, including Microsoft Word, Excel, PowerPoint, and Outlook.
  • At least 3 years of medium-to-large account director or regional-level experience.
  • Approximately 30% travel throughout the United States.

Nice To Haves

  • Bachelor’s degree preferred.
  • Environmental Services experience strongly preferred.
  • Experience in Patient Observation and/or Patient Transport is a plus, but not required.

Responsibilities

  • Maintain and continuously improve existing leadership training programs, updating content and delivery methods as organizational needs evolve.
  • Partner with the National Director of Education to design, develop, and deliver new skills-building programs addressing identified leadership gaps.
  • Provide field-level operational insight to inform program design at the system level.
  • Assess skill needs and conduct gap analyses in coordination with Operations, HR, and Education.
  • Deliver leadership development programs to Xanitos leaders as defined at the system level.
  • Liaise with the National Director of Education, Regional Directors, Vice Presidents, CEO, COO, Corporate HR, and the Education Department to assess learning opportunities and identify areas for development.
  • Track and oversee participant growth, skill acquisition, and engagement across leadership development initiatives.
  • Develop and present monthly progress and initiative reports.
  • Guide and support tiered leadership development pathways with the National Director of Education.
  • Foster a culture of continual learning and professional growth across the leadership team.
  • Collaborate with stakeholders to ensure programs are relevant, on brand, and aligned with organizational goals.
  • Perform other related duties and special projects as necessary or assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life, accident, and disability insurance
  • 401(k) retirement plans
  • Employee Assistance Program (EAP)
  • Employee Wellness Program
  • Commuter benefits
  • Shoes for Crews reimbursement
  • Paid time off, including vacation, sick time, holidays, elective holidays, bereavement, parental bonding, volunteer day, and jury duty
  • Employee discounts to theme parks, theaters, sporting events, movies, and more
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