Director of Laboratory

Community Health Systems Professional Services Corporation•Jefferson City, TN

10d

About The Position

The Director, Laboratory oversees administrative, fiscal, and technical activities to ensure efficient operation of the clinical laboratory and compliance with corporate policies. The role is responsible for the laboratory’s quality control and quality assurance programs, point-of-care testing, and planning, organizing, directing, controlling, and evaluating laboratory work in coordination with other hospital areas. The Director manages all laboratory personnel, including hiring, discipline, staff development, evaluations, and payroll; serves as technical supervisor for off-site clinical laboratory functions owned by the hospital; and ensures compliance with regulatory requirements including CAP, AABB, Joint Commission, and CLIA. The Director provides leadership and professional development for staff; contributes to departmental strategy, budgeting, resource allocation, and long-term planning; monitors expenditures; evaluates technologies; and develops policies and procedures to improve quality and efficiency. The role also coordinates with hospital leadership and other departments, participates in quality improvement, audits, inspections, and accreditation processes, and stays current with developments in laboratory medicine and regulatory requirements.

Requirements

Bachelor's degree in Chemistry, Biology, or Physical Science that meets CLIA requirements for High Complexity testing.
3–5 years of experience in a closely related field with a bachelor's degree.
Medical Lab Scientist certification (formerly MT) through ASCP, AAB, CLS, or equivalent.
State license where applicable.
Applicants must be authorized to work in the United States for any employer; immigration sponsorship is not available now or in the future.

Nice To Haves

Master's degree.
3–5 years of previous leadership experience.

Responsibilities

Oversee administrative, fiscal, and technical activities to ensure efficient clinical laboratory operations and compliance with corporate policies.
Manage laboratory quality control, quality assurance, and point-of-care testing programs.
Plan, organize, direct, control, and evaluate clinical laboratory workflows in coordination with other hospital areas.
Manage laboratory personnel, including hiring, discipline, staff development, performance evaluations, payroll, and competency assessment.
Serve as technical supervisor for off-site clinical laboratory functions owned by the hospital.
Ensure compliance with regulatory and accreditation requirements, including CAP, AABB, Joint Commission, and CLIA.
Define departmental performance objectives and metrics, plan goals and workflows, and meet productivity goals through workload-based staffing.
Manage departmental resources, budgets, expenditures, inventory, equipment needs, procurement recommendations, and cost-effective service delivery.
Develop and implement departmental policies, procedures, and protocols to improve quality and efficiency.
Correct laboratory billing issues and errors in a timely manner.
Promote and provide continuing education and professional development opportunities for laboratory staff.
Collaborate with hospital leadership and other departments to improve service delivery and address issues affecting organizational goals or patient care.
Incorporate quality improvement and patient satisfaction data into departmental goals and participate in the facility's performance improvement program.
Represent the department at relevant meetings and committees and participate in audits, inspections, and accreditation processes as applicable.
Recruit and retain competent staff, schedule employees effectively, and consult leadership about potential staffing issues.
Stay current with changes in laboratory medicine, industry advancements, new technologies, and regulatory requirements.
Perform staff-role duties when required while meeting the competencies established for that job.
Maintain regular and reliable attendance, comply with policies and standards, and perform other duties as assigned.