Director of IT

RFNOW Inc. • Virden, MB

1d • Hybrid

About The Position

It’s a pivotal moment at RFNOW. We’re building out the fibre networks that bring high-speed internet and telecommunications services to communities across Manitoba and Saskatchewan — and we’re looking for a Director of IT to help shape what that infrastructure looks like for years to come. If you thrive in a high-energy, high-performance environment where you actually get to influence strategy (not just execute someone else’s), where something new gets built every quarter, and where the work matters to real communities — we’d love to talk to you. Reporting to the VP, Network and Field Operations, you’ll own the day-to-day management of our fibre network and infrastructure, plus all technical activities for a fast-growing infrastructure-based telecom. This is hands-on leadership: you’ll direct new service development, network planning and engineering, build-out, operations, and performance assurance. You’ll manage the ICT portfolio that keeps our network reliable and our support services responsive. In short — real ownership of something that matters.

Requirements

• Proven experience in a senior telecom management role (Director-level or equivalent)
• Deep hands-on experience with telecom systems — VoIP, data networks, network security, outage management, POP sites, and NOCs
• Strong grasp of telecom regulations, compliance, and security standards
• A track record of leading and growing technical teams
• Strong project management chops with successful deliveries to point to
• Sharp analytical and problem-solving instincts
• Excellent communication and interpersonal skills — comfortable influencing at every level
• Solid budget and financial planning experience

Nice To Haves

• Bachelor’s degree in IT, Telecommunications, Computer Science, or a related field
• Relevant certifications such as CISCO, CTNS, CISSP, or PMP

Responsibilities

• Bring our telecom strategy to life in alignment with organizational goals
• Stay ahead of the curve on industry trends and emerging technologies
• Manage the technology services budget — capital and operational — for cost-effective outcomes
• Lead the design, deployment, and maintenance of phones, servers, internet, network security, and voice/data systems
• Keep the network reliable, secure, and scalable as we grow
• Manage vendor relationships, contracts, SLAs, and performance metrics
• Lead a team of technology professionals — technicians and support staff
• Coach, develop, and grow the people around you
• Build a collaborative, innovative culture
• Run telecom projects end-to-end — on time, on scope, on budget
• Manage resources, timelines, and stakeholder communication
• Ensure systems and practices meet regulatory and industry standards
• Implement and enforce security measures that protect our infrastructure
• Monitor performance and service metrics; turn data into improvements
• Develop policies and procedures that keep operations humming
• Partner with other departments and senior leadership to understand needs and build solutions
• Communicate clearly with stakeholders — updates, concerns, feedback

Benefits

• A competitive salary package
• An incredible work environment with real career advancement opportunities
• The chance to lead technical strategy at a company actively expanding its footprint

What This Job Offers

• Job Type: Full-time
• Career Level: Director