Dir Internal Communications

Blue Cross Blue Shield of Nebraska • Omaha, NE

5d • Hybrid

About The Position

The Director of Internal Communications develops and executes the company’s internal communication strategies. The role works at both strategic and tactical levels to manage, create, and edit content addressing company-wide needs, and leads the team responsible for delivering communication plans, campaigns, initiatives, and materials to diverse employee audiences through multiple channels and platforms. It requires knowledge of traditional and emerging communication channels, strong communication and people-leadership skills, creative and innovative thinking, and budget-management proficiency.

Candidates must live within driving distance of the Omaha, Nebraska metro. The position offers remote flexibility but requires working in the office 2–3 days per week.

Requirements

• Bachelor’s degree in journalism, public relations, communications, English, marketing, or a similar area of study; an equivalent combination of education and experience may be substituted.
• 7 or more years of relevant work experience.
• 3 or more years of experience leading a team and/or working at a high level as a senior individual contributor.
• Superior writing and editing skills and in-depth knowledge and use of AP style guidelines.
• Ability to engage effectively with all organizational levels, including senior management and leadership.
• Comfort regularly engaging with and advising the senior executive team on communications strategy and messaging.
• Proactive mindset, excellent judgment, critical-thinking and creative problem-solving skills, strategic thinking, ability to deliver against business objectives, attention to detail, and ability to make decisions in a changing environment and anticipate future needs.
• Superior management skills and ability to lead, develop, and influence direct reports.
• Ability to meet or exceed departmental attendance and timeliness requirements.
• Ability to work well in a team environment and build and maintain positive relationships with staff, departments, and customers.
• Must live within driving distance of the Omaha, Nebraska metro.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Nice To Haves

• Health insurance industry experience.

Responsibilities

• Develop internal and external strategies that drive insight-led, innovative, and impactful communications across multiple channels for employee audiences.
• Plan and develop materials for quarterly board of directors meetings, including the president and CEO’s report and other pre-meeting materials; collaborate with leadership and subject matter experts on presentation content.
• Develop or oversee the execution and production of internal communication collateral, including videos, brochures, intranet and newsroom articles, and social media content.
• Lead the planning and execution of special events and projects, including all-employee and all-management meetings and CEO “Ask Me Anything” sessions.
• Lead the team responsible for executing communication strategies; establish and monitor staff performance and development goals, set objectives and priorities, assign accountability, and define success metrics.
• Collaborate with organizational leaders to develop and execute communications that meet business objectives.
• Work with relevant stakeholders to align employment brand strategy and address issues that may affect employees.
• Manage, create, and edit communications content and oversee communication plans, campaigns, initiatives, and materials across channels and platforms.

What This Job Offers

• Job Type: Full-time
• Career Level: Director